Microsoft Account Hacked (Phone number and password changed, alongside setting up of...

Hi there,

see the steps on this link in regards to a compromised account and what steps to try and take:

https://support.xbox.com/help/account-profile/manage-account/compromised-account-solution

The link also has some tips when trying to fill it out again.

That is all that can be done

Have you changed your cell phone number since setting up your Microsoft account?

You will need to try to change the password for the account, sign in to the Microsoft website on it and change the alternative email or phone number for the account then. Until you do it, the hacker will keep changing your account password.

They can threaten, bluster and bully, but if you do not give up your information, especially your Microsoft Account (Windows Live ID and Password) they can't hack you. But, if they have your Microsoft Account and Password, a gamertag
change will not protect you, so there's no point in a change. Instead, set up your Privacy settings to allow voice and text only from Friends, and they won't be able to harass you.

Brian,

I'm not certain I can figure out who's hacking into your Microsoft account, but I know there are measures to prevent anyone from getting into your account. First I would recommend changing your password to a random string password, not an easy to guess
password or number combination, but a truly random password. Then you can set up two factor authentication and/or use the Microsoft Authenticator app to help keep your account secure. Learn about setting up

Microsoft 2 Factor Authentication

Keep up the gaming, I know its gotta be tough going, but every little bit helps!