Microsoft account hacked and deleted no access to mojang account

Discus and support Microsoft account hacked and deleted no access to mojang account in XBoX Accessibility to solve the problem; My Microsoft account was hacked and a new email was added and my old one was deleted. Since then i’ve had to make a new account under the same email.... Discussion in 'XBoX Accessibility' started by Jesse Dugar, Sep 11, 2022.

  1. Jesse Dugar
    Jesse Dugar Guest

    Microsoft account hacked and deleted no access to mojang account


    My Microsoft account was hacked and a new email was added and my old one was deleted. Since then i’ve had to make a new account under the same email. My mojang account was linked to my Microsoft account and now has been taken from me, I tried to contact mojang support but they tell Me since I migrated my account there is nothing they can do to help me. I don't see anywhere on the Microsoft website where i can contact for support and when i try it tells me it’s unavailable. I have all emails showing the purchase of the account , the original email, purchase id, and etc

    :)
     
    Jesse Dugar, Sep 11, 2022
    #1
  2. JosefLBohorquez Win User

    Microsoft account hacked and deleted no access to mojang account

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Jesse

    Sorry to hear that, creating a new Microsoft account with the old email doesn't help.
    I mean, having the same email doesn't restore automatically all the purchases and content related to the hacked account.

    You can try recover it following steps here:
    https://support.microsoft.com/en-us/account-bil...

    Please note that here in the public forums no one can assist you with this process / tell your the specific email / modify or share account details due to privacy and security policies
  3. Ricardo Lechuga Win User

    Changing Email without Email

    Account migration it's only to bring the Mojang account to a Microsoft account but the Microsoft account that you used prior already had a Xbox account so it can't be Migrated to another email without having access to that account

    Also if the account was already deleted means that it didn't has any content purchased as accounts with purchases can't be deleted, so there won't be any content to transfer basically as any other information will be also deleted
  4. Roflnomish Win User

    recover old compromised minecraft account

    That's the issue, it wasn't linked to a Microsoft account at the time, as it was hacked in 2021, before the migration stuff which came about in 2023 or so. Thats why I tried to go via mojang themseleves at first, but as I say they just pass off any and all account issues to Microsoft now. Then when I got the new account, which used my current Microsoft account (the one I'm posting these support messages through), which uses the same email address that the old mojang account used. So it's unfortunately not a case of regaining access to a Microsoft account, I'd need to be able to access the old mojang account which I'm pretty sure I can't do that anymore, that is why I asked about migrating the username over, as I don't believe the old account was ever migrated in the first place and so shouldn't be an active account anymore as you can't play on mojang accounts?
  5. Lucas Lauer Win User

    My mail was hacked and I cant get back my Minecraft account

    Since you did not lost access to your Microsoft account - but to a not migrated Mojang account - only Mojang is responsible and might help you with your account recovery. Even though Microsoft owns Mojang, they are not the same company. Microsoft is Microsoft, Mojang is Mojang. Microsoft employees are not Mojang employees and vice-versa. So only Mojang might help you with this - depending if they actually have features/options for account recovery.
  6. XBF Brad A Win User

    Minecraft account theft

    Hi fellow gamer,

    Thanks for reaching out to the forums. We see you have question on an account. This all depends on which account it is. If your Microsoft account was hacked then it is Microsoft. If it is the Mojang account, then you need to contact
    Mojang support.

    Hope this helps.

    Brad
Thema:

Microsoft account hacked and deleted no access to mojang account

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