Microsoft account hacked and deleted, how do I recover??

omar_884 · Apr 27, 2025

Today I tried to verify my discord and Minecraft account through a discord bot, and it asked for my 6 digit Microsoft login code. I knew something was off but for whatever reason I did it anyway and then Microsoft sent me an email telling me that my passkey had been changed. Afterwards, I went to click on "review recent "activity" however it came up with the red text "We couldn't find a Microsoft account try entering your details again or create an account. I tried to log into office with the same Microsoft account with the same error message coming up. I went to resolve it with the Microsoft sign in helper, but it told me the following:

Account check failed

Sorry, we're experiencing issues checking your account.

Is there ANY way i could recover my account now?

:)

Lumie Helps

Hi there ArguingCobra422.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues recovering your account, this usually indicates a compromised account. Please keep in mind, this is a user forum, we are not Microsoft.

The first idea to find your email is to directly log into your account with your phone number.

You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

Once you have found the new form, you can recover the account using the Account Recovery Form: https://account.live.com/acsr]

Make sure to complete it in an area you would usually access your account from. It is important to be consistent with this form, you can complete the form twice a day everyday until your regain access to your account. Repeating this will increase your odds of recovery.

Here are more tips to follow with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello DominicGiebner1, After your Microsoft account was hacked, did you do the account recovery process via the form below and Microsoft successfully recovered your account?

Recover your account

https://account.live.com/acsr

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Billbobbill, even if you don't have an Xbox console but have a Microsoft account and want to delete it, you can do it by following the procedures in the link below.

How to close your Microsoft account

https://support.microsoft.com/en-us/account-bil...

However if you own the account and it has been hacked you can try to recover it from the form below.

Recover your account

https://account.live.com/acsr

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Billbobbill, even if you don't have an Xbox console but have a Microsoft account and want to delete it, you can do it by following the procedures in the link below.

How to close your Microsoft account

https://support.microsoft.com/en-us/account-bil...

However if you own the account and it has been hacked you can try to recover it from the form below.

Recover your account

https://account.live.com/acsr

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

NerdHolly

the best thing you can do is follow these steps to try and help with your situation

How to recover a hacked or compromised Microsoft account

if this doesnt help contact Microsoft support

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