microsoft account got stolen, any way I can get it back??

Diego Bonilla · Oct 5, 2022

like 3 weeks ago I turnned my pc on and realized my microsoft account was stolen, someone accessed it, changed the asociated email and now im left with nothing.

I instantly contact microsoft support, and theys end my the account recovery form if im not wrong, and like a week later they tell me it cant be recovered, then I contact them again, and they send me a hacked account form to recover the account. That was 2 weeks ago and they have been radio silent, anyone know something else I could do?? or how long they take with these kind of procedures???

also they suspended the account so the hacker couldnt use it, they told me I could get it back up if I somehow got the accpunt back. I had only one purchase connected to it, which was minecraft so .

:)

Diego Bonilla

anything I can do to recover something like, for example, minecraft??, I had tons of progress on servers and I wouldnt want all that to be lost

JosefLBohorquez

Hi, sorry to say but unfortunately any type of content transfer between Microsoft accounts can't be made

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Diego

If the account was suspended to avoid future fraudulent actions due to the inability to recover the compromised account
Sadly nothing can be done :c

And here in the public forums no one can access / modify account details or similar due to privacy and security reasons

JosefLBohorquez

If the person that stole the account is asking for money please don't pay for that.

Refer to the methods shared previously. If you're not able to recover the account in that way
Unfortunately you may need to purchase the game in that case

Tyfe_201

So its impossible for me to get it back without buying it back from the guy?

microsoft account got stolen, any way I can get it back??