Microsoft account email code isn't sending to my inbox

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey WantedShay, how are you today? Hope you're well.

Try to close it and do it again, if that won't work try the option "use a different verification option"

Hey Roshelle, are you messaging me from the account you're posting from? Be sure that you're checking the Xbox Live message inbox for the account specifically.

can u send me the code to my email ?

OK, I've finally got the codes, but they don't work... When I entered in the code I got from my email inbox it says: "The wrong code was entered. Send a new code to your email and try again."

Then when I click on "Send me another code." it says "We couldn't send the code. Please try again."

ARGHHH!

Hi! My name is Kyle and I'm an independent advisor.

If the game doesn't show in your account's library or order history, check your email inbox for an order confirmation email from Microsoft. If there isn't an email, it's possible it was redeemed to a different account.

If you do have an order confirmation email, contact Xbox Support: https://support.xbox.com/contact-us

No, this is my email for my xbox account. I have checked my inbox and spam daily since I downloaded the gamerpic, but no email with the code. Thanks for the help.