Microsoft account closure

reytorres05 · Nov 22, 2019

Hi,

So I want to close an old Xbox account and use the email from that profile on my current one. It says I have to close the account in order to do that, but I am afraid that doing so will close the actual Gmail account which I still need/use. So my question
being, will I still be able to use my Gmail account once closing the Microsoft account?

:)

XBF Eladio M

Hey rey

Thank you for taking the time to reply to this thread.

As there is no further information that we can provide to you on this matter, we will now be locking this thread.

If you have any other questions or concerns that differ from this matter, please, feel free to create a new thread and we will cater to you there.

Thank you for being part of the Xbox Family and we wish you a wonderful day!

XBF Ezra G

Hi reytorres05,

Thanks for your post. If you are using a 3rd party email as your Microsoft account alias and you delete the Microsoft account it is on, you will not lose your email. Since Google manages Gmail, Microsoft is unable to close your Gmail account.

I hope this helps.

43b4df2b-f1ec-4319-b

Thank you so much, helped out a lot!

Darhyl Amizola

I appreciate the response!

If the 60-day Microsoft account closure is completed, it is no longer possible to recover the account.

Kindly check this link for more information regarding Microsoft account closure:

https://support.microsoft.com/en-us...-account-c1b2d13f-4de6-6e1b-4a31-d9d668849979

I hope this information helps!

Best regards,
Darhyl

iNb4 Ownage

Hello,

Thanks for the support message.

As stated above, a profile can not be deleted, and there is really no legitimate reason to delete/close an account. You do have the option to close an account by following the steps below though.

Go to http://account.live.com/ and sign in to the account you wish to close.

Click on "Security and Privacy"

Click on "More Security Settings" under
Account Security

NOTE: You may need to verify you are the account holder when you click on "More Security Settings" do to the security features on accounts.

Scroll to the bottom of the page and click "Close my account"

IMPORTANT INFORMATION WHEN CLOSING AN ACCOUNT

Ensure that you cancel your subscription if you have one active.

Ensure that all currency on the account has been spent.

All gamerscore/achievements, and anything left on the account is forfeit.

You have 60 days to change your mind once an account is marked for closure.

This does NOT delete your Xbox Profile. It will just make it so it can not be logged into.

If you change your mind after the 60 day perimeter time limit is up, to re-open the account, you will have to contact Xbox Support and your issue will have to be escalated to Tier 3 support, and there is NO promises
that Tier 3 will even be able to recover the account.

Should you have any other concerns, feel free to post back.

Cheers!

Microsoft account closure