Microsoft account broken. Cannot play GamePass games & more (0x80070520)

Discus and support Microsoft account broken. Cannot play GamePass games & more (0x80070520) in XBoX Games and Apps to solve the problem; Hi. Something is messed up with my Microsoft account. For example I'm oftentimes asked to agree to the privacy terms when starting up a game multiple... Discussion in 'XBoX Games and Apps' started by ElephantRock, Aug 29, 2021.

  1. ElephantRock
    ElephantRock Guest

    Microsoft account broken. Cannot play GamePass games & more (0x80070520)


    Hi. Something is messed up with my Microsoft account. For example I'm oftentimes asked to agree to the privacy terms when starting up a game multiple times in a row resulting in multiple verification emails. It usually does it two or three times..


    Microsoft account broken. Cannot play GamePass games & more (0x80070520) [​IMG]


    Another issue is this message about my credit card expiring soon, even though I have at least a couple of years left on it..


    Microsoft account broken. Cannot play GamePass games & more (0x80070520) [​IMG]

    I have also had various other issues not present at the moment..

    But the big issue, is I cannot access certain games due to this error message pictured below.. I have reset and repaired the data for the Xbox app and afflicted games, reinstalled the troubled games and deleted account and cache folders under \AC\TokenBroker per what I could find from a Microsoft solution on this thread. Nothing has helped.

    Also, I completely reinstalled my OS from scratch a few months ago for another issue and these issues were present before that as well. This is what tells me something is wrong not with my PC but my account..

    Appreciate any help


    Microsoft account broken. Cannot play GamePass games & more (0x80070520) [​IMG]

    -I get this when trying to start into certain games. It does not allow me to bypass so I cant access the game... I'm signed in on XBox Live Game Pass app.

    :)
     
    ElephantRock, Aug 29, 2021
    #1
  2. Christopher Revoredo Win User

    Microsoft account broken. Cannot play GamePass games & more (0x80070520)

    Do not worry! I sincerely hope you can solve this!
  3. ElephantRock Win User

    Microsoft account broken. Cannot play GamePass games & more (0x80070520)

    Alright. I will get in touch with them. Thanks for trying to help anyways.
  4. ElephantRock Win User

    Microsoft account broken. Cannot play GamePass games & more (0x80070520)

    Oh but that’s how I ended up here. The “Contact us” button on XBox.com brought me to these forums.
  5. Christopher Revoredo Win User

    Microsoft account broken. Cannot play GamePass games & more (0x80070520)

    I had this issue around a year ago. I could tell you all the 10 steps I followed to solve it, unfortunately what helped me to solved this was to restart my PC as it comes here:

    https://support.microsoft.com/en-us/windows/rec...

    In the part of Windows 10 click on "Reset this PC" these instructions will help you to solve the problem, you can even leave your important files!
  6. Christopher Revoredo Win User

    Microsoft account broken. Cannot play GamePass games & more (0x80070520)

    Okay! But, the gamepass apo? Have you uninstalled it?
Thema:

Microsoft account broken. Cannot play GamePass games & more (0x80070520)

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