Microsoft Account Already Linked to a PS4 on Minecraft?

I have linked my Microsoft account to my PS4 account in order to play cross platform minecraft. The issue is that I would like to play cross platform with my brother, who is playing using my Xbox One. My microsoft account is now associated with
both my PS4 account and Xbox Live account, which means that we share a gamertag. For this reason I cannot add my Xbox account as a friend on Minecraft and cannot play cross platform. I attempted to resolve this issue by unlinking my Microsoft account from
my PS4 account but this did not resolve the issue. I was unable to link a different Microsoft account to my PS4 account, a message informed me that my account was already linked to another and could not be linked again.

Please can you make it free Minecraft Minecraft store PS4

Hello Alex,

I logged a support ticket with Minecraft through minecraft.net

Im not sure if Microsoft support will be able to assist if i dont know what the offending account is or who it belongs to?

Hi there,

You've had a live chat with Microsoft support? Is that what you mean by ticket?

Thanks!

Hi Alex,

Unfortunately I'm in the UK, so the 1800 number won't work. I did find the UK equivalent, but all it did was point me to the support site. The same as the live chat option. There are no chats available for profile or account based enquiries

I would try again with Minecraft support.