Microsoft account age restrictions

My wife set up my sons xbox account but she put in his correct date of birth now he cant play fortnight with his friends can we change his birthdate or will i need to totally reset and wipe everything off the xbox

:)

 

Battlefield 4 Age

You can always ask, but they won't change the age on your account. Since the age restriction is from EA and not Microsoft you would have to go through them.

 

Fifa 13

The age restriction and online pass requirements are put there by EA, not Microsoft. There's no way to change the age of an account once it has been created, so until he turns 13, he would not be able to play on his original account.

 

You will need to contact support for assistance with changing the birth date. Contact Us | Xbox Support

 

Hi, unfortunately once the date of birth is set, there is nothing you can do.

 

You have to link his xbox account with yours and set him as a child account . This will give you acces to change setting so that he can play games . Parents' guide to Xbox One: Accounts, safety and more!

 

You will need to talk to Xbox Support If you want to change their age

 

Hello Brian,

Sorry for the issue with the date of birth. Unfortunately there is no way to change the date of birth on a child account once it is made. There is an exception if the child account was made in error and the person is 18 or older can send in age verification
to fix.

If the account was just made he will need to be added to a family with a parent account. Then the family can change the settings as Italian has mentioned.

Hope this helps.

Thanks,

Brad