Microphone not working with Xbox Headset connected through jack 3.5mm to the Xbox...

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

If the microphone has a 3.5mm input that will fit into the controller MAYBE it will work. If that doesn't work, I recommend using a headset with a 3.5mm jack connected to the controller.

Hello

The newer version of Xbox One controllers have a 3.5mm jack so you can plug in any headset which has a 4 pole 3.5mm connector in order to use that as a headset and microphone.

USB headsets do not work though

...we have tried different head phones and it still does not work any idea or do i need to send the controller back.

Are the headphones official Xbox headsets with a large connector that looks like an USB plug, or is that a third party headset with a 3.5mm headphone jack and three rings on the connector?

If it is a 3.5mm jack headset, be aware that there are two standards for the 3.5mm jack called OMTP and CTIA. On both standards, the microphone and ground pin are reversed.

So it might be that the controller is listening on the ground pin, while the headset microphone is "talking" to the ground connection on the controller.

If the headset is a OMTP standard headset, you will need a OMTP to CTIA adapter (since the adapter simply crosses two wires, the adapter works also the other way around).

Thanks

...we have tried different head phones and it still does not work any idea or do i need to send the controller back.

Are the headphones official Xbox headsets with a large connector that looks like an USB plug, or is that a third party headset with a 3.5mm headphone jack and three rings on the connector?

If it is a 3.5mm jack headset, be aware that there are two standards for the 3.5mm jack called OMTP and CTIA. On both standards, the microphone and ground pin are reversed.

So it might be that the controller is listening on the ground pin, while the headset microphone is "talking" to the ground connection on the controller.

If the headset is a OMTP standard headset, you will need a OMTP to CTIA adapter (since the adapter simply crosses two wires, the adapter works also the other way around).

In order for the 3.5mm headset to work you will need a recent controller with 3.5mm jack. Unless it's an original Xbox One controller from 2013, your controller should have such a 3.5mm jack. Just look at the bottom connector of the Xbox controller. If there
is a 3.5 mm plug next to the USB-like connector on the left, you're good to go. Otherwise you'd need the stereo adaptor or a newer controller.

As for the headset: Make sure it's 3.5mm jack is according to the CTIA specification. There are two major standards for 3.5mm headset jacks: OMTP and CTIA. Both standards have the microphone and ground connection reversed. So if you have an OMTP compliant
headset, the microphone will not work without getting a CTIA to OMTP adapter. You can get those adapters online or in cellphone shops. This adapter simply reverses two wires, so they should be dirt cheap. If a shop wants more than the price of a coffee to
go you're being ripped off for that adapter.