Mic says “We can’t find a microphone for these people”.

so a few weeks back I had an issue where I was getting the message “we can’t find a microphone for these people” when I had my mic plugged in. I use a Turtle beach 50x recon. It definitely isn’t the mic because it worked for my
PS4 and phone. The mic wasn’t muted either. So I replaced my controller. Now fast forward a few weeks and I’m having the same problem but sometimes the mic will work and randomly it will disconnect while plugged in and give me “We can’t find a mic for these
people”. I can’t find anything on this subject. Ive tried all controller trouble shooting errors and nothing works! HELP!

:)

 

My mic

Every time I join a party it says we can't find a microphone for these people, and I got a new mic a couple weeks ago.

 

My Xbox one can’t detect my microphone

Shortly after updating my controller, I notice my microphone is not working. I then go into a party and I get the message "we can’t find a microphone for these people” that’s when I unplug everything, reset my console and it still doesn’t work. Any solutions?

 

Since your headset seems to be ok, it could be an issue with the controller.

Here are some things to try

Are you using a stereo headset adapter plugged into the controller? (if so, reseat the headset adapter)

Does your controller come with the built in 3.5mm jack?

Are you seeing the Mic muted icon in the upper right part of the Home screen?

Connecting a compatible headset to Xbox One

https://support.xbox.com/en-US/xbox-one/accessories/connect-compatible-headset

Troubleshooting basics -

- Make sure the mic mute switch on the headset is not on

- Clean the jack that plugs into the bottom of the controller and re-seat the headset jack

- Check the mic on the headset. Some mics are detachable, so re-seat the mic on the headset

- Hard reset the Xbox - Hard reset the Xbox by holding down the power button on the front of the Xbox for 15 seconds. After the 15 seconds let go of the power button then restart the Xbox.

- Try another profile on your Xbox console

- Remove your profile and add it back to the Xbox console

Xbox One Chat Headset troubleshooting

Xbox One Mic Not Working | Troubleshoot No Sound for Wired Headset

With your headset plugged into the bottom of your controller

- Hit the Xbox Button on your controller and instead of choosing settings, choose Audio

- Make sure the Headset Mic is set to On and headset volume and mic monitoring is turned up

- Check the headset itself just to make sure there's no mute enabled on the headset

Start a party and see if the circle lights up around your gamer pic

On your Xbox, make sure the headset audio is set correctly - if this fixes it you're good

Settings > Display and Sound > Audio Output > Headset Audio - Stereo Uncompressed

Controller troubleshooting. If it's a software issue with the controller, this should help.

1) Settings > Kinect and Devices > Devices and Accessories > More Options

2) Select Firmware version, (even if it states no update available) and then choose Update Now.

- When its done it should state no updates needed

- Choose Close

3) Choose More Options > Select Assigned to and re-assign your profile to your controller

4) Buzz the controller. It should buzz. If it doesn't, either the feature is turned off or the batteries are low. Use new batteries and test again.

5) Go back to Configure and choose Restore Original. This resets the controller back to defaults

6) Pull the batteries out of the controller and leave them out until the Xbox has restarted from the step below

7) Hard reset the Xbox - Hard reset the Xbox by holding down the power button on the front of the Xbox for 15 seconds. After the 15 seconds let go of the power button then restart the Xbox.

8) Put batteries back in the controller

9) Re-sync your Xbox One controller to refresh the connection back to the Xbox.

- If you're not sure how - https://support.xbox.com/en-US/xbox-one/accessories/connect-a-wireless-controller

10) With your headset plugged into the bottom of your controller

- Hit the Xbox Button on your controller and instead of choosing settings, choose Audio

- Make sure the Headset volume is all the way up

11) Now test the headset and see if it's working.

 

My Xbox keeps saying that it is unable to find a microphone for these people how do I fix it please help

 

I have tested the controller and the headset on another xbox and they work so I know it’s not an issue with either of them. I’ve tried resetting the xbox aswell and still no joy. This has not been working for several days now so I know its not an intermittant
fault. Help!

 

I don't see you saying that you have checked the controller firmware so you may want to give that a try:

Update Xbox One Controller

You may have to try updating it via PC which I think one or more people have previously said was necessary to get the controller firmware updated when console shows no update is needed.

Good luck!

 

Hi, thanks for your reply. I have updated the controller formware on the xbox and it states no update is needed and the controller is up to date. Is it still worth trying to update it on a PC?

 

Hello!

Thank you very much for bringing this issue to our attention. We will be more than happy to assist you with this issue. We recommend creating a new thread with a detailed description of the issue. Thank you again, and we look forward to hearing from you!