Mic issues on pc

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few troubleshooting tips you can try to resolve your query:
1. Make sure your audio device is turned on.
2. Check the Xbox status.
3. Check your privacy settings.
4. Check your Windows volume settings.
5. Check your audio connection.
6. Check and unplug any audio accessories.
7. Run the Windows audio troubleshooting solution.
8. Check for Windows updates.
9. Restart your Windows device.
10. Plug audio devices into different USB ports on your PC.
11. Check app permissions.
12. Check for known issues and updates from the manufacturer.
13. Scan your device for potential viruses.

For more details on the above kindly visit: https://support.xbox.com/help/frien...re-socialize/troubleshoot-party-audio-windows

I hope this helps resolve your query.

The mic it's working, but his quality is poor on any game or app on the PC, I had another headphones wired and those had a good quality mic so it's not a PC issue

Hi SgtSpriggs12,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

I can see that you are having issues with you Mic. Let me see how I can assist you with this concern.

I'd like to ask a few questions to better grasp the situation:

• Device specs, make and model?
  
• Current version and edition of Windows Installed? (Search for WINVER in Windows search to see this)
  
• What is the make and model of your headset/microphone?
  
• When does it not work? Is it when recording or using discord?
  

So far, based on the information you've provided, you can try the options listed below and let us know whether the problem has been fixed.

Troubleshoot game audio or video issues on Windows

Troubleshoot game audio or video issues on Windows | Xbox Support

Fix microphone problems

Fix microphone problems - Microsoft Support

Additional methods we can perform

Method 1: Check for Windows Update

• Settings
  
• Windows Update
  
• Check for Windows Update
  

Method 2: Run the SFC /SCANNOW command

• Open Command Prompt(Admin)
  
• Type the command below.
  
  [table][tr]

  sfc /scannow

  [/tr][/table]
  
• Wait for the scan to complete.
  
• If there's no errors, you can close the console now.
  
• If it doesn't help, do a Component Store repair with this command:
  
  [table][tr]

  dism /Online /Cleanup-Image /RestoreHealth

  [/tr][/table]
  
• Restart the computer and run scan again.
  
  [table][tr]

  sfc /scannow

  [/tr][/table]
  

Method 3: Perform Clean Boot

How to perform a clean boot in Windows - Microsoft Support

• Search for Task Manager and open it
  
• Click More details
  
• Move to Startup tab
  
• Click on Disable
  
• Do this on all the startup applications on the list
  
• Close task manager
  
• Search for the command below
  

[table][tr]

msconfig

[/tr][/table]

• Under the System Configuration Window go to Services
  
• Check Hide all Microsoft Services on the left side
  
• Once all Microsoft Services are hidden click on disable all on the right side
  
• Click on OK then Restart
  

Once we receive your answers to the questions above, we may suggest additional troubleshooting measures.

Looking Forward for your next reply.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)





Thank you for understanding.

Hello awful waffle,

Thank you for posting in Microsoft Community.

We understand you are having issues with your Mic during Remote Play. Let's work on this together and sort this out in timely manner for you to get back to gaming.

There are a few possible causes for this issue, such as:



- Your PC mic is not set as the default input device in your Windows settings.

- Your PC mic is muted or has a low volume in your Xbox app settings.

- Your PC mic is not compatible with Remote Play or the game you are playing.

- There is a network or software problem that prevents your PC mic from working properly.

To troubleshoot this issue, please try the following steps:



- Check your Windows settings and make sure that your PC mic is selected as the default input device. You can do this by right-clicking on the speaker icon in the taskbar, selecting Sounds, and then clicking on the Recording tab. You should see your PC mic listed there. If not, you may need to enable it or install the drivers for it. You can also test your PC mic by clicking on Properties and then on the Levels tab. You should see a green bar moving when you speak into your PC mic.

- Check your Xbox app settings and make sure that your PC mic is not muted or has a low volume. You can do this by opening the Xbox app, clicking on the gear icon in the lower-left corner, and then clicking on Audio & video.

You should see your PC mic listed under Microphone. Make sure that the slider is not set to zero or close to it.

You can also test your PC mic by clicking on Test microphone and speaking into it. You should hear yourself through your speakers or headphones.

- Check if your PC mic is compatible with Remote Play or the game you are playing. Some PC mics may not work well with Remote Play or certain games due to different audio formats or protocols. You can try using a different PC mic or a headset that connects directly to your Xbox controller via a 3.5mm jack. You can also check the game's settings and see if there are any options to adjust the audio input or output.

- Try a different mic: If none of the above solutions work, try using a different mic to see if the issue is with your current mic or with the Xbox app.

I hope these steps help you resolve your issue and enjoy Remote Play with your friends. If you need further assistance, please let us know and we will be happy to help you.



Sincerely,



Microsoft Community Moderator