Mi xbox game pass ultimate

Hola donde puedo dar mi queja que quise poner game pass ultimate y no se me puso y le cobraron a mi madre 20 pesos si lo pueden regresar o que me pongan la game pass ultimate

[Translation-Hello where I can give my complaint that I wanted to put ultimate game pass and did not put me and I was charged and they charged my mother 20 pesos if they can return it or they put me the ultimate game pass]

so I bought RDR 2 Special edition using mi ultimate pass, however, it expired a couple of days ago

Hi Daniel,

When "purchasing" games through the use of the ultimate game pass or even game with gold. You must have an active Xbox live gold or ultimate game pass subscription to be able to still play the games.

When you say "bought". Did you get it for free or was it at a discounted rate?

Hope this helped.

Pues en mexico y el mes pasado mayo lo compre y todo duro lo que era

[transdlation-Well in Mexico and last May I bought it and all hard what was]

Depende de la promoción, o si ese es el precio normal del game pass en tu País, aun que lo dudo, tal vez aplicaste a una promoción y ese era el limite de tiempo, ahora, si antes tenias game pass ultimate, y usaste un Código de game pass normal o de gold
entonces te alargó la suscripción pero no un mes completo, solo 20 días

[Translation-It depends on the promotion, or if that is the normal price of the game pass in your country, even though I doubt it, maybe you applied to a promotion and that was the time limit, now, if you used game pass ultimate, and you used a normal
game pass or gold code then you extended the subscription but not a full month but not a full month , only 20 days ]

Y no aparte lo compre con tarjeta de credito

[translation-Well in Mexico and last May I bought it and all hard what was]