Mi control salió defectuoso [My control came out defective]

Wound 12 · Oct 22, 2018

Hola buenos días escribo porque mi control de x box one s edición de gears of war 4 salio defectuoso ya que la palanca se va para a rriba sola y queria ver si habia manera de solucionarlo

Sin mas que decir gracias y espero su pronta respuesta

[Translation - Hello Good morning I write because my control of X box one S edition Gears of War 4 came out defective as the lever is going to above alone and wanted to see if there was way to solve without more to say thanks and I hope your prompt
response]

:)

DekadensBR · Oct 22, 2018

Controller no working after Update Beta ?

Hello

Am beta user, this
latest update firmware my control was
crazy, even making control of the update,
and console it is losing
sync with Video Game ... I would
help and I can do more, bought another
control thinking it would be defective
control that came with the device, but I believe
that is why even the xbox
with the new control of the same defect
..

iRandy N · Oct 22, 2018

Xbox 360 no reconoce controles [Translation: Xbox 360 does not recognize controls

Buenas tardes comunidad mi problema es el siguiente , hace 1 mes a mi 360 le salieron las luces rojas el codigo de error era 0010 y pues hoy la prendi y sorprendentemente funciono , pero no quiere agarrar controles, la xbox la prendo con el control pero
despues no lo reconoce probe sincronizarlo de nuevo y nada , incluso probe con otro control , podrian ayudarme?

[Translation: Good afternoon community my problem is this, 1 month ago my 360 came out red lights the error code was 0010 and since today the prendi and surprisingly it worked, but it does not grab controls, the Xbox the prendo control
but after It does not recognize probe sync again and nothing, even with another control probe, could
you help me?]

Julian_ · Oct 22, 2018

Hi! In this case you can either try to fix it yourself or send it to Microsoft in order to let them repair it/send you a replacement. Reach out to Xbox Support in order to see what your best option would be: Contact Us | Xbox Support

XBF Lance J · Nov 3, 2018

Hey Wound,

Sorry to hear about your controller. If you wish to see if your controller is eligible for a repair, please visit out

Microsoft Devices page. Once there you will be asked to register your console and will be given any options for your controller.

XBF Lance J

Hey Wound,

Sorry to hear about your controller. If you wish to see if your controller is eligible for a repair, please visit out

Microsoft Devices page. Once there you will be asked to register your console and will be given any options for your controller.

Julian_

Hi! In this case you can either try to fix it yourself or send it to Microsoft in order to let them repair it/send you a replacement. Reach out to Xbox Support in order to see what your best option would be: https://support.xbox.com/contact-us

XBF Chris J

Hello there,

Thank you for keeping us updated You can register your console here and go over your accessory options :

Device support. No need to try to register your controller. The replacement system will go through your console. Let us know the results!

NeoDan123

buen día

ha actualizado el firmware en su controlador desde que compró la consola.

XBF Erick C

Hello!

Sorry to hear you are running into these problems. I would of course suggest you make sure the batteries are fully charged, or if they are disposable make sure they are not already drained out. Also make sure that the controller is updated, You can always
take a look at the support article "Update your Xbox One Controller" for steps on updating your controller.

Give it a try and let us know if there is any changes.

Mi control salió defectuoso [My control came out defective]