Mi account

Hi FaintFawn274622,

Thank you for reaching out to us on this. If you do not have access to the phone or the email account then you will want to try the steps in the
account recovery guide. If that process does not work then the next step will be to
request a call back from the phone teamdirectly.

Thank you!

Hola desde ayer reinicie mi dispositivo pero tenia todo mi progreso y mis mundos en otra cuenta y al poner de nuevo la cuenta no me da mis mundos ni mi progreso

-[Translation - Hello since yesterday I restarted my device but I had all my progress and my worlds in another account and when I put the account back it does not give me my worlds or my progress]

I can not enter to mi account

if i use mi parent's account?

Si es la mis cuenta la única que tengo en mi consola

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[Mod Translation - If it's my account the only one I have on my console ]