Messed up my Xbox system

Discus and support Messed up my Xbox system in XBoX Accessibility to solve the problem; Hi I had a problem with my Xbox and a friend advised to do a reset which I did I lost all my friends, even though I clicked the “save apps and games... Discussion in 'XBoX Accessibility' started by Bill Hustler, Jan 5, 2023.

  1. Bill Hustler
    Bill Hustler Guest

    Messed up my Xbox system


    Hi

    I had a problem with my Xbox and a friend advised to do a reset which I did

    I lost all my friends, even though I clicked the “save apps and games tab”

    I then tried it again but didn’t work

    I then lost my gamer tag even though on my screen it said I was signed in with it

    I then tried to rename it but now have lost everything, and it now says my password is wrong

    I’m gutted

    I give up

    :)
     
    Bill Hustler, Jan 5, 2023
    #1
  2. William Hustler Win User

    Messed up my Xbox system

    Hi Francia

    After I did the reset

    This is what was in be known to me changed to

    I contacted old friends and re added them, then someone told me what it was, even though on MY screen it said differently

    So I’d added everyone as “see diagram” and not as xHUSTLER1x

    Then someone suggested doing a “rename”

    So think I’ve lost everything


    [​IMG]
  3. Francia J. Win User

    Messed up my Xbox system

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    It may mean that you're signed in under the wrong account. Can you please sign in to https://account.xbox.com/profile and check if you can see the correct profile from there with all of your friends?

    If yes, please double check the Microsoft email address as you may have used the wrong info signing in to your Xbox.
  4. User 9252018 Win User

    xbox home sharing with friend reset

    I need my xbox sharing reset my daughter decided to mess with it and now my game system is messed up
  5. DENAz666 Win User

    New update messing my system up.

    Hey mate,

    They'll tell you to go to the preview program support forums no doubt, as that is the only place to go for a support agent who works on the program as far as I'm aware.

    Have you tried it with an ethernet cable? Just to rule out whether its the wireless receiver causing the issues. Just something to try whilst we're waiting for your access

    Cheers

    Denaz
  6. Kenny H. Win User

    New update messing my system up.

    Turn your Xbox off and unplug the power cord from the back for 2 minutes. Plug it back in and turn it back on.

    Also, when a member of Support sees your post, they can get you access to the forums.
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Messed up my Xbox system

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