Messages with pre-order codes (QB) dissapeared

Discus and support Messages with pre-order codes (QB) dissapeared in XBoX Sales and Promo to solve the problem; Game: Quantum Break Date of purchase: 01.04.16 (posting from the same account). Date of last message with QB W10 code: 12.04.16 (if i remember... Discussion in 'XBoX Sales and Promo' started by lupus6996, May 19, 2016.

  1. lupus6996
    lupus6996 Guest

    Messages with pre-order codes (QB) dissapeared


    Game: Quantum Break

    Date of purchase: 01.04.16 (posting from the same account).

    Date of last message with QB W10 code: 12.04.16 (if i remember correctly).

    Didn't use any of them (Alan Wake, Alan Wake AM, QB W10).

    Didn't know that there's time limit with xbox internal messages

    (why messages with codes are send that way insteed of email without any information?).

    Could that messages be retrive/resend again.

    Please, help.

    :)
     
    lupus6996, May 19, 2016
    #1
  2. bloosuga
    bloosuga Guest
    Alan Wake DLC Currently Availible for Free

    Pretty sure this is permanent, the QB pre-orders were supposed to come with the DLCs but it only had a code for the base game.
     
    bloosuga, May 19, 2016
    #2
  3. SirSlackalot-F68F4E19-36BB-4824-A316-05A2C3458840
    SirSlackalot-F68F4E19-36BB-4824-A316-05A2C3458840 Guest
    QB pre order

    As per the FAQ posted here
    forums.xbox.com/.../2143012.aspx    , the codes should come within 7-10 business days after Launch.

    Xbox Store:

    ◾Alan Wake's American Nightmare (Delivered 7-10 days after purchase)

    ◾Alan Wake + The Signal & The Writer DLC (Delivered soon after Quantum Break's release)

    ◾Quantum Break for Windows 10 (Delivered soon after Quantum Break's release)

    Note: If you have any issues with the delivery of the codes, or you accidently delete your message with the codes, please create a new post over at our Promotions & Special Offers on Xbox One forum to receive assistance. Xbox Forum Staff will respond 24-72
    hours after your post is created.
     
    SirSlackalot-F68F4E19-36BB-4824-A316-05A2C3458840, May 19, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Messages with pre-order codes (QB) dissapeared

    Hey there! I've sent you a Forums Private Message. You can check those by clicking
    HERE. =)
     
    Mister Maka, May 20, 2016
    #4
  5. Mister Maka Win User

    Messages with pre-order codes (QB) dissapeared

    Hey there! I've sent you a Forums Private Message. You can check those by clicking
    HERE. =)
  6. UnderseaGordonB Win User

    problem with alan wake (pre order code quantum break)

    Hi germanc83. I pre ordered QB on 1st April. Came today and the Alan Wake codes were included in the box. American Nightmare will come 7 - 10 days after release of QB. Hope this helps.
  7. DaPimpinTiger Win User

    Where is my DLC?

    Nevermind, it dissapeared because of the awful pre-order purchase tactics. Why doesn't it pay for it in full the day of the pre-order?
  8. bowski477 Win User

    QB pre order

    The codes are being released in waves starting yesterday. I know digital pre-orders can be canceled by
    official support prior to game launch but I don't think it works after release. Sorry.
  9. Chemical Winter Win User

    QB pre order

    why would you need a refund today if you were going to by the game today either way? So yeah, you're pre-order would be too old, and your logic is a little flawed.
Thema:

Messages with pre-order codes (QB) dissapeared

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