Messages No Longer Loading Properly On My Account Now.. It's Been Over A Month

Discus and support Messages No Longer Loading Properly On My Account Now.. It's Been Over A Month in XBoX on Consoles to solve the problem; Hello, My Gamertag is *Murda* and the issue I'm having is on the Xbox One X.. I've called Microsoft Support and have done all their trouble shooting... Discussion in 'XBoX on Consoles' started by Murda-F4938E77-C8D9-40A4-A18E-D18912BBD259, Mar 27, 2018.

  1. Murda-F4938E77-C8D9-40A4-A18E-D18912BBD259
    Murda-F4938E77-C8D9-40A4-A18E-D18912BBD259 Guest

    Messages No Longer Loading Properly On My Account Now.. It's Been Over A Month


    Hello, My Gamertag is *Murda* and the issue I'm having is on the Xbox One X.. I've called Microsoft Support and have done all their trouble shooting step including factory reset and my issue still persists. The one and only issue
    I am facing, is my messages will take over 5 minutes to open. If someone sends me a message on Xbox, I open the guide and scroll over to my conversations, I click on a single message and the box opens up where I'm supposed to see the text.. And I get a loading
    symbol continuously looping for over 5 minutes before the message appears on my screen. This is happening for group messages and individual messages as well. This happened randomly to me and it's been over a month now.. I don't know what to do.... I can't
    open my messages or even reply because it's taking so long to load when my messages use to open instantly with no problem.. What's going on? How can this be fixed? Everything else runs smooth on my Xbox One X

    :)
     
    Murda-F4938E77-C8D9-40A4-A18E-D18912BBD259, Mar 27, 2018
    #1
  2. Caffeine Queen
    Caffeine Queen Guest
    It's been over a month...

    I have been waiting for my 12 month code to be refunded to me, I was originally told it would take 2 days TOPS to get that code to me. Now it has been OVER a month and about 4 phone calls later, and a lady told me about a week and a half ago it would be
    just a couple more days, if that even. I am getting so fed up with this! This is outrageous! It was your guys' mess up to begin with, and I, the consumer, have to pay for it by being out of Gold for over a month. I have been a paying customer, non stop, for
    4 years.

    I really despise Microsoft as a whole right now. I would have to say that this is the most disappointed I have been in anyone's customer service, EVER. I don't want to talk to you guys ANYMORE. Just give me my freaking code.
     
    Caffeine Queen, Mar 27, 2018
    #2
  3. Mister Gwyther
    Mister Gwyther Guest
    It's been over a month...

    I'm sorry to hear about this. I have sent off an escalation email to the phone support folks who will contact you in the near future. Please ensure that your contact information on your account is up to date so they can contact you properly (phone #, email,
    etc). Again, terribly sorry, and I hope they can get it straightened out for you soon.
     
    Mister Gwyther, Mar 27, 2018
    #3
  4. JoeJohnLIVEs Win User

    One more FIFA hack

    My account got hacked too. Still waiting for the investigation team to properly restore my account to the state it was in before the hack. It's already been over a month!!! Somebody, HELP!
  5. VoRt3X ReApEr Win User

    Another Update ... Ban Over and still can't chat and no way to contact anyone at Microsoft to help.

    Been over a month now since my ban ended, and still cant chat or send messages.

    This is a joke..!!!
  6. Coreysito Win User

    Is it possible to save games?

    Hello FutileAutumn615,

    Sorry to say that once the month is over, the Daily Challenges from that month are archived and are no longer available and the new month's Daily Challenges are then loaded in.
  7. KarlLetting Win User

    2 Xbox Live Accounts, Wanting to Deleted 1 and Change Email On The Other??

    Ok, its been over a month now, and i was final able to switch my account email over so BlockABoots is now my main account with my main email, so CommendedFlyer2 is now more, YAY!!!
  8. BillowyPanther4 Win User

    UA going on over 4 months still no resolution

    Still nothing. It's been 6 months for me now.

    Starting to get pissed off now. Seeing everyone else getting their accounts back when I've been waiting longer then all of them. Contacting my Exception Analyst hasn't gotten me any where either. Only received 2 emails stating that my case was no longer
    in his hands and with the investigation team. That was just a little over 2 weeks ago. I still don't have access to my account after receiving the automated email that my account was migrated back. Still waiting on the email that the investigation is complete.
Thema:

Messages No Longer Loading Properly On My Account Now.. It's Been Over A Month

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