Merge purchases and game saves from an educational email to my personal email

Discus and support Merge purchases and game saves from an educational email to my personal email in XBoX on Windows to solve the problem; Hi, I made the mistake, long ago, in purchasing Forza Horizon 4 on my university email. The handle is @cin.ufpe.br. I am not a student there... Discussion in 'XBoX on Windows' started by Gabriel Torreirode Moraes, Jul 6, 2021.

  1. Merge purchases and game saves from an educational email to my personal email


    Hi,

    I made the mistake, long ago, in purchasing Forza Horizon 4 on my university email. The handle is @cin.ufpe.br.

    I am not a student there anymore, and my account will be terminated in a few months, so I'll lose access to it.

    I purchased Forza Horizon 4 on that account, and played through these years on this account, and I want to transfer all of it to my personal email, with the handle @gmail.com.

    At the very least, I want to transfer my game save to my personal account, as I can still play the game on Game Pass, and I don't have to purchase it again.

    Thanks.

    :)
     
    Gabriel Torreirode Moraes, Jul 6, 2021
    #1
  2. Gabriel Torreirode M Win User

    Merge purchases and game saves from an educational email to my personal email

    Unfortunately, MS don't allow you to change the primary email due to the risk of fraud, hacking and whatnot...if they allowed it, then a hacked account could then have it's address changed
    I'm technically going to be "hacked", or someone else won't have access to Microsoft services.

    As they're going to disable my account, any new student that comes and gets assigned to my handle (which is automatically generated through the users initials), anyone else can end up with the same login account as I do.

    So someone else will have my email, at some period of time. Either I'll have to delete this @cin.ufpe.br account entirely, thus losing my game saves and purchases, or someone else owning the current handle will be unable to access Microsoft services, up to and including MSDN.

    I just want to port everything to my current account, which has a similar handle. I fully understand the reason you pointed out, but there must be an exception for cases like these.
  3. Gabriel Torreirode M Win User

    Merge purchases and game saves from an educational email to my personal email

    So, purchases and data from an account that will be terminated by my university will be lost?
  4. Smwutches Win User

    Merge purchases and game saves from an educational email to my personal email

    Unfortunately nothing can be transferred or merged between accounts.
  5. Nursemorph Win User

    Merge purchases and game saves from an educational email to my personal email

    So, purchases and data from an account that will be terminated by my university will be lost?
    Technically, you could add a secondary email to your MS account for sign in purposes...however, no clue what would happen if the primary email was no longer valid

    Unfortunately, MS don't allow you to change the primary email due to the risk of fraud, hacking and whatnot...if they allowed it, then a hacked account could then have it's address changed
  6. Darhyl Amizola Win User

    when i got my first xbox on christmas my father set it up with his email. i want to move my xbox account to my personal email. do i need to delete this microsoft account to do that?

    Hi Logan! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox account.

    Unfortunately, it is not possible to merge accounts nor transfer the purchased game licenses/saved data progress from one Microsoft Xbox account to another.

    You can only change the sign in email of your father's email from your Xbox account however this is only for sign in preferences. Your father's email is still the primary email address on your Xbox account. Removing his email from your Xbox account may cause permanent deletion of your saved data progress and files.

    Note: You cannot use your personal Microsoft account email address as a sign in preference to your Xbox account's email address since it is already taken. You will need to use a new email to be a sign in email preference for your Xbox account.

    The only options are either continue to use your father's email on your Xbox account or create a new Xbox account and start a new saved data.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
Thema:

Merge purchases and game saves from an educational email to my personal email

Loading...
  1. Merge purchases and game saves from an educational email to my personal email - Similar Threads - Merge purchases game

  2. Request merge drives feature for Xbox team!

    in XboX Insiders
    Request merge drives feature for Xbox team!: Make external nvme more valuable by: Give us feature to merge the 2 nvme SSD as a single storage volume Even when internal is 1tb and external is 2tb Then volume must become 3tb total. This is...
  3. Everything is Xbox — the future is being shaped by merging it all into a promising tomorrow.

    in XboX Insiders
    Everything is Xbox — the future is being shaped by merging it all into a promising tomorrow.: Open Letter to Microsoft: A Respectful, Visionary Transition for the Xbox Brand To the leadership teams at Microsoft, Xbox, and Xbox Game Studios, As a long-time Xbox player and passionate...
  4. Problem with Merging Mojang and Microsoft Accounts

    in XBoX Games and Apps
    Problem with Merging Mojang and Microsoft Accounts: Good morning. When i merged my mojang and microsoft accounts, i guess i must have created a new profile with my microsoft account. Instead of having my mojang account data transfer, it's like i...
  5. [Merge Fellas Unlimited Shake] causing Cloud Save sync error via Phone Link?

    in XBoX Games and Apps
    [Merge Fellas Unlimited Shake] causing Cloud Save sync error via Phone Link?: Hi everyone, I'm facing a very specific and frustrating technical issue and I'm hoping someone here might have some insight. The problem is related to the game Merge Fellas on Android and syncing...
  6. Old Microsoft/Xbox Account Merging

    in XBoX Accessibility
    Old Microsoft/Xbox Account Merging: Hello, So, I have 3 Microsoft accounts. One holds my Minecraft account, and is under its own, very old email. Another, the one I am currently posting this on, is what I use daily. The third is...
  7. Merge Academy will not open - orange status bar on bottom fills to 100% and never opens

    in XBoX Games and Apps
    Merge Academy will not open - orange status bar on bottom fills to 100% and never opens: Been playing Merge Academy for about a week now, on multiple platforms win 10, win 11, even linux using my edge browser. Yesterday was playing on win 10 living room pc, saved shut the pc down....
  8. I have an old Minecraft Java code before they merged the copies, how can I get a new code...

    in XBoX Games and Apps
    I have an old Minecraft Java code before they merged the copies, how can I get a new code...: I purchased a copy of Minecraft: Java Edition as a gift for a friend. I bought it in-store at Walmart and held onto it for them. During that, both Bedrock and Java were merged and a new edition of...
  9. merge xbox accounts?

    in XBoX Accessibility
    merge xbox accounts?: I have 2 Xbox accounts. I purchased Minecraft recently and created its accounts in a new Microsoft account. I want all that I've purchased and created for Minecraft moved to the old Xbox...
  10. Merge Academy

    in XBoX Games and Apps
    Merge Academy: Hi! I am having issues with Merge Academy. It won't let me collect my daily rewards. I followed all of the steps to assure that my payment information was correct, but the issue still occurs. I...