Membership issue

Discus and support Membership issue in XBoX on Consoles to solve the problem; On the website I have gold, which is right, while on xbox live after a sign into my account I have a free, silver, account that I cannot use to play... Discussion in 'XBoX on Consoles' started by FoulerGoblin3, Dec 29, 2015.

  1. FoulerGoblin3
    FoulerGoblin3 Guest

    Membership issue


    On the website I have gold, which is right, while on xbox live after a sign into my account I have a free, silver, account that I cannot use to play online games. I deleted the account and then download it but nothing changed.

    Please help

    :)
     
    FoulerGoblin3, Dec 29, 2015
    #1
  2. xZOMBIExDODGERx
    xZOMBIExDODGERx Guest
    Membership issue

    Yeah ...... getting no answers here at all , even support don`t know what the hell is going on.

    Have i been hacked or something ?
     
    xZOMBIExDODGERx, Dec 29, 2015
    #2
  3. Mister Gwyther
    Mister Gwyther Guest
    Membership issue

    Hey there Dodger! Sorry we didn't get to you last night. We do ask that you please wait at least 24 hours for someone to respond to your forum posts here.

    That said, we're happy to help! Just to be clear, I understand you do not remember adding any 2-day trials to your account but are seeing them on your list of prior subscriptions, is that correct? If you feel there is a discrepancy or would like to know more
    about your subscriptions, please
    contact us     directly and a billing agent will be able to walk you through it. Let us know how that goes, thanks!
     
    Mister Gwyther, Dec 29, 2015
    #3
  4. LORD AlMIGHTY6
    LORD AlMIGHTY6 Guest

    Membership issue

    You sure you have gold because it showing you have silver right now on your account. Please check your membership on via console to see if you have gold. Account management is where you can find out if you have gold or not.
     
    LORD AlMIGHTY6, Dec 29, 2015
    #4
  5. geekfather
    geekfather Guest
    Commerce.microsoft.com will show your gold status
     
    geekfather, Dec 29, 2015
    #5
  6. FoulerGoblin3
    FoulerGoblin3 Guest
    I have just activated the free month trial on the 25th and I was able to play until yesterday when on my profile on the console I see that I have a silver account. I'm not sure why that is as, like I said, I just activated the free first month and when I
    check on this website I have an active subscription.
     
    FoulerGoblin3, Oct 31, 2018
    #6
  7. FoulerGoblin3 Win User

    Membership issue

    I have just activated the free month trial on the 25th and I was able to play until yesterday when on my profile on the console I see that I have a silver account. I'm not sure why that is as, like I said, I just activated the free first month and when I
    check on this website I have an active subscription.
  8. geekfather Win User

    Membership issue

    Commerce.microsoft.com will show your gold status
  9. Mister Gwyther Win User

    Membership issue

    Hey there Dodger! Sorry we didn't get to you last night. We do ask that you please wait at least 24 hours for someone to respond to your forum posts here.

    That said, we're happy to help! Just to be clear, I understand you do not remember adding any 2-day trials to your account but are seeing them on your list of prior subscriptions, is that correct? If you feel there is a discrepancy or would like to know more
    about your subscriptions, please
    contact us     directly and a billing agent will be able to walk you through it. Let us know how that goes, thanks!
  10. {Parity} Win User

    Membership issues

  11. xZOMBIExDODGERx Win User

    Membership issue

    Yeah ...... getting no answers here at all , even support don`t know what the hell is going on.

    Have i been hacked or something ?
Thema:

Membership issue

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