Media remote won't power off console

Discus and support Media remote won't power off console in XBoX on Consoles to solve the problem; I have been experiencing a relatively new issue with my Xbox One Media remote. Holding down the Xbox button does not bring up the menu to power down... Discussion in 'XBoX on Consoles' started by Ravi Kathirithamby, Dec 30, 2015.

  1. Ravi Kathirithamby
    Ravi Kathirithamby Guest

    Media remote won't power off console


    I have been experiencing a relatively new issue with my Xbox One Media remote. Holding down the Xbox button does not bring up the menu to power down the console. I have tried a fresh set of batteries and even restarting my system, however nothing works.

    Has anyone else been experiencing the same issue? Any suggestions?

    :)
     
    Ravi Kathirithamby, Dec 30, 2015
    #1
  2. eG x Thee Elf
    eG x Thee Elf Guest
    Xbox One Media Remote issue

    Nezziah,

    Since the update, have you tried power cycling your console by holding the power button for 10 seconds or until the console turns off, then boot it back up, and retry the media remote to see if that fixes the problem.
     
    eG x Thee Elf, Dec 30, 2015
    #2
  3. SpyerMe
    SpyerMe Guest
    Media Remote no longer works with YouTube and Netflix apps after 11/15 console update

    I have the same problem with Netflix and the media remote. The only buttons that still work are the Xbox home key, and the Play/Pause key. Media remote buttons work fine navigating the Xbox menu so I know it works fine but when using Netflix I cannot FF,
    rewind, skip, select, etc. This started happening after the November update. If I uninstall Netflix app and reinstall it the remote will work fine until I power off the console at night. The next day when I use power up and use Netflix the remote is back to
    not working again. I use energy-save power settings.
     
    SpyerMe, Dec 30, 2015
    #3
  4. eG x Thee Elf Win User

    Xbox One Media Remote issue

    Nezziah,

    Since the update, have you tried power cycling your console by holding the power button for 10 seconds or until the console turns off, then boot it back up, and retry the media remote to see if that fixes the problem.
  5. ItsSKELETOR76 Win User

    Can't power off with media remote

    I'm having the same problem I hope theirs a update on the horizon soon. Getting up to turn my entertainment system off and on is getting tiresome.
  6. Dtarvoigd Win User

    Can't power off with media remote

    I've had that happen to me but I just had to change the batteries in the remote. Even though all the buttons would register it just didn't have enough to do the hold down, weird I know but that's how I fixed the problem.
  7. SpyerMe Win User

    Media Remote no longer works with YouTube and Netflix apps after 11/15 console update

    I have the same problem with Netflix and the media remote. The only buttons that still work are the Xbox home key, and the Play/Pause key. Media remote buttons work fine navigating the Xbox menu so I know it works fine but when using Netflix I cannot FF,
    rewind, skip, select, etc. This started happening after the November update. If I uninstall Netflix app and reinstall it the remote will work fine until I power off the console at night. The next day when I use power up and use Netflix the remote is back to
    not working again. I use energy-save power settings.
  8. Leo Invictus Win User

    For those with the universal media remote

    Yes, my media remote does bring up the option to turn off the console when the Power On/Home (big Xbox symbol) button is pressed and held.

    And just to rule it out as a factor, I am not participating in the dashboard preview program.
Thema:

Media remote won't power off console

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