Media Remote Controlling multiple consoles

Go to System Settings.

Then Console Settings.

Choose Remote Control -> If your remote dont work with "xbox media" then choose "both remotes"

Hello Dimenson,

Our understanding here is that the control/remote attempting to be used on the Xbox One is the Talon Media Remote, but the console is not recognizing your TV or it's model type.

Is this only occurring when connecting with the Talon Media Remote?

Has there been use of other media remotes with the console?

Has this been attempted with a different television?

Clarify this for us and we'll be here to assist with further with this issue.

Best wishes!

Hi

I have not seen an option in the menus on the console that allows you to disable the Xbox One media remote. As the remote uses

IR technology to control your console you could try repositioning one of the consoles to see if this stops it from being controlled by the remote.

It may also be worth posting this on the
Xbox Ideas website to try to get this feature added to the console.

Did you try to go to your Console Settings and go to "Remote Control" ?

Then go to Xbox 360 Media Remote when you have it synchronized.

Hello,

The Xbox One Media Remote uses a infrared (IR) transmitter, which is fairly common in television remotes and it's probably the same technology used to control your LED lights which is the problem your running into.

The Xbox One controller users a different technology which is why you don't have that problem with the controller as you do with the media remote.

IR requires a straight line to the console in order to control it, so you essentially need to move the LED lights IR module away from the console so when you attempt to use the media remote, the LED lights don't detect it. I'm not sure if this is a feasible
option but that's probably your only option.