Media Player for Xbox Series S is asking me to "Sign In" when opening the app. error code...

Having this same issue with setting up my new xbox i can do it fine on my old xbox just fine the one s but the new xbox seems to have problems from this looking around on google i cannot find any fix so lmk when you do cause its bs we spend this much money to upgrade an console for it not to work how it should

Hello Thomas C, I am an independent advisor and I will be happy to help you today. My name is Khaji

Error code 0xc00d11cd (0x8000000e) in the Xbox Series S Media Player app usually indicates a problem with authorization or access to media files.
Make sure you're signed in to your Xbox Series S account before opening the Media Player app. If you are not logged in, it may not allow you to access your media files.

Make sure your Xbox account privacy settings allow access to media files. You can do this by going to the privacy settings in the console and making sure that the option to allow other users to see your media is enabled.

Make sure the media files you want to play are compatible with the Xbox Media Player app. The Xbox Series S supports a variety of file formats, but some specific formats may not be supported. See the Xbox documentation for more information on supported file formats.

Also make sure the media files are located in the correct directory on your external hard drive. Media files must be placed in a folder called "Media Player" at the root of the external hard drive for the Media Player application to recognize them correctly.

Try a different storage device If you're still having problems, try connecting another storage device, such as a USB flash drive, to your Xbox Series S and check if the Media Player app can access the files on that device. This will help determine if the problem is related to the external hard drive or the console settings.

Update the Media Player app Make sure the Media Player app is updated to the latest available version. You can do this by going to the Xbox App Store and checking for updates for the app.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi, the error is on the Xbox One X.

Error code per below:

0xc00d11c6 (0x8007000e)

The above code only appears on the "media player" app.

The note will say:

"Sorry, the app needs to restart"

Understand that the Xbox is a versatile media player however just about any content/file type I play through it the video either gets pixelated,frequently pauses or stops. The streaming isn't smooth.

I have also tried various apps such as Media Player, Media Player Pro and VLC.

*I'm using an external HDD*

Open the media player app. When you run the Media Player app, select your external USB drive, and then select the media that you want to play.

Same problem here. I was unable to get it to run; it kept asking me to insert a disc, with error code 0x87de2712. I uninstalled hoping to fix the problem, but Media Player is 'Unavailable' in the app store so I cannot re-install.