Me too. White screen when trying to get on solitaire.

Discus and support Me too. White screen when trying to get on solitaire. in XBoX Games and Apps to solve the problem; Has anyone received a reply on how to fix the white screen when trying to access solitaire? Seems like it's happening to a lot of people. Very... Discussion in 'XBoX Games and Apps' started by TMILLAZ, Jun 27, 2017.

  1. TMILLAZ
    TMILLAZ Guest

    Me too. White screen when trying to get on solitaire.


    Has anyone received a reply on how to fix the white screen when trying to access solitaire?

    Seems like it's happening to a lot of people.

    Very frustrating.

    :)
     
    TMILLAZ, Jun 27, 2017
    #1
  2. IcedAnemone3318
    IcedAnemone3318 Guest
    Still have same issue with white screen where

    I'm having the white screen issue when trying to play solitaire. When the advertisement is supposed to load, it goes to a white screen and never loads!
     
    IcedAnemone3318, Jun 27, 2017
    #2
  3. JOHNLAURA69
    JOHNLAURA69 Guest
    White Screen

    Today keep on getting the white screen when selecting a game on the daily challenges, and also get it on mah-jong which has been happening for the past two days. All other games (Jigsaw; Minesweeper and Sudoku) are fine. I also get the white screen when
    trying to play the 'Solitaire World Tour Event' today.
     
    JOHNLAURA69, Jun 27, 2017
    #3
  4. ChumpGoon97
    ChumpGoon97 Guest

    Me too. White screen when trying to get on solitaire.

    Been happening for 3 days now. Frozen white screen instead of advert. Microsoft please resolve.
     
    ChumpGoon97, Jun 28, 2017
    #4
  5. TMILLAZ
    TMILLAZ Guest
    I found this post from someone else -

    First go to "settings" (the settings on your main computer not solitaire game settings) and select "apps"

    under "apps and features" find the Microsoft Solitaire Collection app and click on it

    you will see "Advanced Options" in blue, click on that link

    you will then see the "Reset" and click on it.

    When you first go back to the game it will ask something about using this PC previously, just select yes

    I didn't lose any information on previous games...

    It worked for me.

    Thanks again to whoever posted this answer.
     
    TMILLAZ, Nov 2, 2018
    #5
  6. ChumpGoon97 Win User

    Me too. White screen when trying to get on solitaire.

    Been happening for 3 days now. Frozen white screen instead of advert. Microsoft please resolve.
  7. TMILLAZ Win User

    Me too. White screen when trying to get on solitaire.

    Been happening for 3 days now. Frozen white screen instead of advert. Microsoft please resolve.
    I found this post from someone else -

    First go to "settings" (the settings on your main computer not solitaire game settings) and select "apps"

    under "apps and features" find the Microsoft Solitaire Collection app and click on it

    you will see "Advanced Options" in blue, click on that link

    you will then see the "Reset" and click on it.

    When you first go back to the game it will ask something about using this PC previously, just select yes

    I didn't lose any information on previous games...

    It worked for me.

    Thanks again to whoever posted this answer.
  8. IcedAnemone3318 Win User

    Still have same issue with white screen where

    I'm having the white screen issue when trying to play solitaire. When the advertisement is supposed to load, it goes to a white screen and never loads!
  9. JOHNLAURA69 Win User

    White Screen

    Today keep on getting the white screen when selecting a game on the daily challenges, and also get it on mah-jong which has been happening for the past two days. All other games (Jigsaw; Minesweeper and Sudoku) are fine. I also get the white screen when
    trying to play the 'Solitaire World Tour Event' today.
  10. WPAK Win User

    Probleem met Microsoft solitair collection [Problem with Microsoft Solitaire Collection]

Thema:

Me too. White screen when trying to get on solitaire.

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