Mcdonalds code redeemed but not showing up in Minecraft.

Hi, I have bought a mcdonalds 2,500 point minecraft deal that gets me a whole bunch of skins. I have redeemed the code on Minecraft.net/mcdonalds but it hasn't shown up in my account?

Just wondering if there is any specific way to get skins?

I also accidentally bought it twice & have redeemed both codes but still nothing in my account.

Unless maybe I'm looking in the wrong place for the items in minecraft bedrock?

Here is a list of the items:

Birdie Wings

Soda Potion

Burger Crystal

Small Burger Bud

Medium Burger Bud

Burger Cluster

Grimace Shake

Big Mac

McNuggets

French Fries

Nether Flame Sauce

Golden Box

Fry Pack

Spatula

McDonald's Crew Hat

McDonald's Crew Apron

Ronald McDonald Painting

Grimace Painting

Birdie Painting

Hamburglar Painting

Big Mac Cube

Hamburglar Golem

Zombie Hamburglar

Birdie Chicken

Grimace Egg

Thanks

Hello, this is Ahmed!

I'm sorry to hear you're having trouble with your redeemed code and not receiving the rewards, if you have redeemed your code through Microsoft website, you can always check the status from your Microsoft account and move to Order History.

For any further assistance, it is recommended to seek support from the following link.

Hello SilverLancer543,

I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

I'm sorry to hear you're having issue with your Minecraft McDonald's skins. Can you please confirm which skins did you redeem? Please try to check if your skins are listed in this link https://account.microsoft.com/billing/orders

If they are listed in there, please try to sign out your Microsoft account from Minecraft then sign back in. Then go to Marketplace > My Library / My Content > Skins.

If you redeemed Fry Helmet, please go to Dressing Room > Character Creator > Style > Headwear.

For your reference https://help.minecraft.net/hc/en-us/articles/44...

I will be awaiting your response.

Regards,

Belle

Hi Amir,

Thank you for posting in Microsoft Xbox Community. I understand that you redeemed a Minecraft code from McDonald's but it's not working.

So I can better understand your situation, can you share the exact error message that you received?

Check for typos to make sure you entered all information accurately and as it appears on your gift card. Typos are the most common reason for code errors, and the following characters aren’t accepted: A, E, I, O, U, L, S, 0, 1, and 5.

Try again in an hour or two to rule out a temporary server outage.

If the card says that it's not activated, return it to the store that you purchased it from and ask their customer service to activate the card.

Here's a guide on how to redeem gift codes:

https://support.xbox.com/en-US/help/subscriptio...

Please see this article about troubleshooting gift codes.

https://support.xbox.com/en-US/help/subscriptio...

Keep me posted. Thank you.

Regards,

Alvaro

It still hasn't worked. The Minecraft: Windows 10 Edition says I have to redeem a code ,but it shows up in my all owned.

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you. I'm sorry for the problem you're having.

It may take some time for the item to appear in your account due to server delays, as many people are currently redeeming it.

If the problem persists for more than 24 hours, I recommend that you contact Minecraft support, they can help better with problems related to the game;

https://help.minecraft.net/hc/en-us/request/new...