Master chief collection from xbox one now needs gamepass in addition to previous owning?

Discus and support Master chief collection from xbox one now needs gamepass in addition to previous owning? in XBoX Games and Apps to solve the problem; Previous purchase of Master chief collection for Xbox one re-installed now says i need to purchase a gamepass? I purchased the collection years ago for... Discussion in 'XBoX Games and Apps' started by iAmEinahpets, Jun 26, 2023.

  1. iAmEinahpets
    iAmEinahpets Guest

    Master chief collection from xbox one now needs gamepass in addition to previous owning?


    Previous purchase of Master chief collection for Xbox one re-installed now says i need to purchase a gamepass? I purchased the collection years ago for xbox and played it and now its saying i dont own it when i start a campaign for reach and have to re-buy it WITH a gamepass?

    Why? Anyone else? Help. Ive reset the console and redownloaded the game and still same thing. Thank you.

    :)
     
    iAmEinahpets, Jun 26, 2023
    #1
  2. iAmEinahpets Win User

    Master chief collection from xbox one now needs gamepass in addition to previous owning?

    When I purchased it years ago i did in fact purchase reach and ODST separately. It shows on my purchase history. Yet now it’s making me purchase them all over again and wanting me to buy this monthly game pass thing i do not want.
  3. Darhyl Mayte Amizola Win User

    Master chief collection from xbox one now needs gamepass in addition to previous owning?

    Hey there!

    Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

    Kindly try to confirm first if the transaction for Master Chief collection can be found on your account by signing on account.microsoft.com > Payment and Billing > Order History.

    If the transaction is there, proceed with the troubleshooting by removing your Microsoft account from your console > restart your console > re-add your Microsoft account > then check to see if it works here's how to remove your account:

    1.Press the Xbox button  to open the guide.

    2.Select Profile & system > Settings > Account > Remove accounts.

    3.Select the account that you want to remove, and then select Remove to confirm.

    > Then restart your console and proceed with re-adding your account. You've got nothing to worry as this will not delete your saved data progress.

    Then try to launch the game to see if it works.

    Reference link: https://support.xbox.com/en-US/help/account-pro...
  4. Darhyl Mayte Amizola Win User

    Master chief collection from xbox one now needs gamepass in addition to previous owning?

    Thank you for your response.

    I just want to clarify, does the same issue occurs after playing other games such as Halo: Combat Evolved Anniversary or Halo 2: Anniversary?

    For us to further isolate the case, were you able to see the game transaction under your account's Order History?
  5. Tezzarrific Win User

    Master chief collection from xbox one now needs gamepass in addition to previous owning?

    Reach and ODST were addons that were given free if previously owned or as purchasable addons, when you bought the game did you purchase them too.
  6. StuartATrueRed Win User

    Game not showing after download

    Hi, the version of odst you purchased, was it the xbox one version for Halo the Master chief collection or the Xbox 360 version of the game? If it was the Master Chief collection version, then you need the master chief Collection installed on your Xbox
    One to be able to download the game.
Thema:

Master chief collection from xbox one now needs gamepass in addition to previous owning?

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