Mass Effect Pre Order not recognized

Discus and support Mass Effect Pre Order not recognized in XBoX Rewards & Social to solve the problem; I pre ordered Mass Effect Andromeda on Jan 9th and it still is not showing in the XBOX Rewards punchcard 2db6597b-467a-4c3f-a08b-3fdefe551c26 Discussion in 'XBoX Rewards & Social' started by transfix-8F9D0A80-34A7-47EA-9938-2E0AD3F4AD43, Jan 15, 2017.

  1. Mass Effect Pre Order not recognized


    I pre ordered Mass Effect Andromeda on Jan 9th and it still is not showing in the XBOX Rewards punchcard

    :)
     
    transfix-8F9D0A80-34A7-47EA-9938-2E0AD3F4AD43, Jan 15, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Punch my pre-order not counting

    Hello THE MATIMUS,

    We see that you received one punch for Mass Effect. The punchcard is the 1 - 2 - 3 at the top of the Games on Demand page. As Smwutches says, new activity takes up to 96 hours to be recognized, so your Ghost Recon purchase has yet to be punched. We do not
    see a Halo Wars 2 pre-order. We see a purchase of that game made two days ago, which was not eligible, since it was not a pre-order.
     
    XBLRewards8, Jan 15, 2017
    #3
  3. XBLRewards8
    XBLRewards8 Guest

    Mass Effect Pre Order not recognized

    Hello transfix,

    Apologies for the inconvenience. We have alerted our platform team to this issue. In the meanwhile, we will adjust you for a punch manually. It should appear shortly in the punchcard at the top of the offer page.
     
    XBLRewards8, Jan 17, 2017
    #4
  4. XBLRewards8 Win User

    Mass Effect Pre Order not recognized

    Hello transfix,

    Apologies for the inconvenience. We have alerted our platform team to this issue. In the meanwhile, we will adjust you for a punch manually. It should appear shortly in the punchcard at the top of the offer page.
  5. vader da slayer Win User
  6. AlphaSolaris Win User

    On demand punch card promotion

    I pre ordered mass effect Andromeda on February 28th 2017.
  7. voteDC Win User

    Whats your next Pre Order going to be?

    The only game I have pre-ordered is Mass Effect 3 on the PC.
  8. Mister Maka Win User

    Did not receive pre order code for Andromeda

    Hey there atsaboutrite.

    No codes were sent out for pre-order Mass Effect Andromeda, any pre-order content included with your version should be accessible in-game.
Thema:

Mass Effect Pre Order not recognized

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