many preview update errors

XxTAEZ LAZORxX · Jul 30, 2016

i have been invited to the preview program but am getting "group not found" error when trying to access the forums and i purchased a game on a preview update xbox one and am unable to access it on my other console with out the preview update. i have talk
to support and they said i have gotten the license for the game on myaccount but it is a game sharing error on the preview update and told me to come here please help

:)

sc_shark · Jul 30, 2016

Xbox live connection issue

dependin on the xb1 and what update you are on this can happen.. the newer update with the user interface similar to windows10 had a big update to part chatt.. it even expanded how many in the party.. pre the windows 10 update allot of users had issues with chatt with people in the preview program and people not.. not sure if the problems still exist..

merishaka · Jul 30, 2016

Sometimes my Xbox One won't read discs.

I deal with this problem when I switch games. No error comes up, it just still says "insert disc." It takes a few tries till it finally works. I also have the latest preview update if that means anything.

ngocphi · Jul 30, 2016

It's a known issue however you won't be able.to gameshare until the preview is iutnto.thenpunlic on public release

ngocphi · Jul 30, 2016

Sorry can't edit it

Can't until it is released publically

And you.cant opt out of.the beta even if you did you have to wait for.the public release anyways

Miss Bijoux · Nov 3, 2018

Hey XxTAEZ LAZORxX -

As ngocphi pointed out, the issue between Xbox One Preview Program consoles and consoles not in the Preview Program was a known one. That update has now been publicly released. Have you already updated your Xbox One Console to the latest version? If not,
here's how to do that starting from your Xbox One dashboard:

Press the Guide button on your controller

Go to 'Settings'

Select 'All Settings'

Navigate to 'System'

Select 'Console Info & Updates'

If there is an update available, please apply it

With the release of the Xbox One Summer Dashboard, that issue should be resolved. Please be sure that both consoles have up to date Operating Systems and let us know if the issue persists. If you are still experiencing the issue, please let us know which
game is causing the issue and when the purchase was made so we can dig a little further.

Thanks!

ngocphi

Sorry can't edit it

Can't until it is released publically

And you.cant opt out of.the beta even if you did you have to wait for.the public release anyways

Miss Bijoux

Hey XxTAEZ LAZORxX -

As ngocphi pointed out, the issue between Xbox One Preview Program consoles and consoles not in the Preview Program was a known one. That update has now been publicly released. Have you already updated your Xbox One Console to the latest version? If not,
here's how to do that starting from your Xbox One dashboard:

Press the Guide button on your controller
Go to 'Settings'
Select 'All Settings'
Navigate to 'System'
Select 'Console Info & Updates'
If there is an update available, please apply it

With the release of the Xbox One Summer Dashboard, that issue should be resolved. Please be sure that both consoles have up to date Operating Systems and let us know if the issue persists. If you are still experiencing the issue, please let us know which
game is causing the issue and when the purchase was made so we can dig a little further.

Thanks!

ngocphi

It's a known issue however you won't be able.to gameshare until the preview is iutnto.thenpunlic on public release

Keedle

This has happened to me the last couple of preview updates. I AM NOT in the preview program though these issues occur as if I am. Every preview update I notice an influx of reports of these issues. No one can ever give answers but I imagine it involves An
OS error. I like many others would love for someone to try an alert xbox of this. Very annoying but seems it could be easily fixable.

The Wee Bear

Now is the time for you to unenroll from the preview programme KIRu8 if you feel you are getting too many updates.

The programme is obviously not for you.

Just use the preview dashboard app to unenroll and after the March update goes public you'll be back to one update a month.

The preview for March is very near a public release, that's why I suggested you maybe should decide now.

You're not alone in not realising there are many frequent daily updates in the preview programme.

many preview update errors