man its like microsoft support is ignoring me

HotDabs4Daze · Jun 25, 2018

this will be my last post, i used my vip gems to buy 3 months of gold and i received 3 months of games pass instead, now i either want my gems back or my 3 months of gold because i definitely DON'T WANT the games pass, how difficult is that to understand? why
do i have to keep getting run around or ignored by support? i have a lifetime earnings of 221,483 credits and 10 years of xbox gold... does my loyalty and continuous support to the Microsoft brand mean nothing? It sure feels like you dont want me to keep buying
microsoft products the way ive been treated.

:)

Term Royal · Jun 25, 2018

Why is Xbox support ignoring me...

Adding to Bazajaytee's post,

The achievements will probably unlock on their own eventually anyway, if you're patient enough but it can take any amount of time. It's happened to me a few times where I've unlocked achievements months after actually completing them.

BirdV3 · Jun 25, 2018

Why is Xbox support ignoring me...

Every message i send to the enforcement team just goes ignored, and im waiting upon someone to reply to me from the 'xbox achievements not unlocking survey' (the sticky on this forum) which should take no longer than 48 hours according to them (its been
over 2 weeks)

The only people who seem to help is live support, but they are limited to what they can fix, so im waiting on these teams, and nobody is replying to me at all...

is there anywhere else i can go?!

XBLRewards8 · Jun 26, 2018

Hello HareenUtz,

Since you redeemed one 3 Month Xbox Game Pass from the Xbox Live Rewards MyVIP Vault, you were given one token code for that prize. Since you did not claim a 3 Month Xbox Live Gold Subscription from the MyVIP Vault, this prize was not awarded to your account.

XBLRewards8

Hello HareenUtz,

Since you redeemed one 3 Month Xbox Game Pass from the Xbox Live Rewards MyVIP Vault, you were given one token code for that prize. Since you did not claim a 3 Month Xbox Live Gold Subscription from the MyVIP Vault, this prize was not awarded to your account.

DESOLATER IV

Hi, Microsoft's official support is typically not found on the forums. You should try Contacting them directly through chat support or phone which can be found here:

support.xbox.com/.../contact-us

iLuvGunsAndRock

Hi there.

Please refrain from making duplicate threads. Usually, it would be okay to make a new thread if your previous one had not been replied to a few months ago...but since you have created this thread as well as bumping the other one I am going to lock this one
up and I advise you too stick to the original thread.

Thank you.

Original Thread

HILL5NAKE

ok i understand, but it seems the only way to get my question answered people seem very good at saying what not allowed but not very good at community support. So is someone willing to answer my question on the original thread

DESOLATER IV

He means that people who come to this thread will have no idea what you are talking about, so creating two threads is kind of pointless.

man its like microsoft support is ignoring me