making a repair

Discus and support making a repair in XBoX Accessibility to solve the problem; im trying to setup a repairment for my xbox one s but i just get this messege : There are no shipping offers associated with selected... Discussion in 'XBoX Accessibility' started by sharbelisak, Apr 28, 2020.

  1. sharbelisak
    sharbelisak Guest

    making a repair


    im trying to setup a repairment for my xbox one s but i just get this messege :

    There are no shipping offers associated with selected problem/accessory type.

    :)
     
    sharbelisak, Apr 28, 2020
    #1
  2. ThisGameIsSucky Win User

    making a repair

    That's odd, it may be stretch but you could try to reach out to Xbox Support online (and maybe request a phone call) or attempt to reach out to a Microsoft Store representative about other options that may be possible.

    https://beta.support.xbox.com/contact-us

    https://support.microsoft.com/en-gb/help/28808/microsoft-store-contact-support

    Please keep in mind the issue you're experiencing could be rooted in current world events having put the workload on things like shipping services back a lot. Information for how Xbox Support is dealing with things like that could be found here: https://beta.support.xbox.com/help/whats-new-xbox-support
  3. Hoskayra Win User

    Can’t make repair order

    Hello Glyfo, my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    I'm very sorry for the problem you're going through, with the intention of being able to help you I did some research and found a series of steps recommended by Xbox Support, try to follow them and if something doesn't work let me know:

    "If you registered your device, log in to Device Services to view the warranty status of your device. If your device is in warranty, repairs are free. If it is out of warranty, you will have to pay for the repair.

    If you haven't registered your device yet, follow the steps below:

    https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

    Once your device is registered, follow these steps:

    Sign in to the Device Services page with your Microsoft account credentials.

    https://account.microsoft.com/devices/select-device-for-repair">https://account.microsoft.com/devices/select-device-for-repair

    Select the device you want to repair.

    Follow the steps on the screen to complete the repair request.

    Once Device Services receives your shipment, they will send you a service order number and an order confirmation email that includes shipping or return instructions.

    Important: Send your device as soon as possible. If you do not ship the device within 30 days of your request, your service order will be canceled and the shipping label will no longer be valid. In countries or regions that offer a delivery service, you must go to the delivery center within 7 days of the order creation date.

    If you don't receive a confirmation email within 24 hours, please check your email program's spam folder or spam filter. If you can't find the email in your spam folder, contact Xbox Support.

    If you receive a message that your phone number or email address is invalid, you can update your account information with these steps:

    Sign in to your account at https://account.microsoft.com

    Select Your information and under “Account information” select Edit account information.

    Update your account information with a valid phone number and email address.

    Once the console or sensor is received at our service center, the average repair time is between 14 and 21 days, including shipping. To check the status of your order at any time:

    Sign in to the Device Services page with your Microsoft account credentials.
    https://account.microsoft.com/devices/select-device-for-repair

    Select the device associated with the service request.

    Select Repair Request at the bottom of the page. The status of your order will appear.

    Note: There may be a short delay before your order appears on the page."

    Information Source (Credits): https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

    Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

    Sincerely,
    Oskayra.
  4. kyle_m4496 Win User

    Can’t make repair order

    Hi Glyfo. My name is Kyle and I'm an independent advisor.

    Since we are unable to assist with repair orders on this forum, you'd have to contact support again for an update on your case or for help with submitting the repair order. You can contact them here: https://support.xbox.com/contact-us

    Thanks,
    Kyle
  5. Glyfo Win User

    Can’t make repair order

    Again: I followed the steps, but there is an error, and Microsoft have admitted there is a bug.

    Please read posts more closely before copy-pasting lengthy, generic advice.
  6. Runyon Ave 2005 Win User

    Xbox making people pay for repairs

    Thanks for the tip... i just think 5 repairs is excessive.
Thema:

making a repair

Loading...
  1. making a repair - Similar Threads - making repair

  2. The weird inconsistencies across Xbox platforms (and the missing features that make it worse)

    in XboX Insiders
    The weird inconsistencies across Xbox platforms (and the missing features that make it worse): This isn’t meant to be an Xbox hate post — I love the ecosystem — but after bouncing between console, PC, mobile, and the web, the inconsistencies really start to pile up. None of them are huge on...
  3. Xbox 1 issue- Can’t make new account

    in XboX Insiders
    Xbox 1 issue- Can’t make new account: Trying to make a new account on Xbox 1. I do the QR code and put the code in. It says it’s all done on Xbox but then just does a loading screen and then sends me back to the original place....
  4. Make Game Pass Ultimate A Yearly Subscription If You Want Us To Buy From You!? Easy!

    in XboX Insiders
    Make Game Pass Ultimate A Yearly Subscription If You Want Us To Buy From You!? Easy!: I know they have to keep sending money for us to have free games on Game Pass ultimate. But at the same time $30 a month is too much. If they would have made game pass a yearly subscription I...
  5. Make it possible to use special characters in Xbox Gamertags

    in XboX Insiders
    Make it possible to use special characters in Xbox Gamertags: Xbox Gamertags are a big part of our identity as players. Right now, the system only allows letters, numbers, and a few basic symbols. It would be great if players could customize their Gamertags...
  6. Make Xbox Looking for Group (LFG) safer and more secure against spam, abuse, and fake profiles

    in XboX Insiders
    Make Xbox Looking for Group (LFG) safer and more secure against spam, abuse, and fake profiles: The Xbox Looking for Group (LFG) feature is a great way to find teammates and connect with the community — but it’s currently vulnerable to spam, harassment, scams, and fake accounts. To protect...
  7. Can’t make repair order

    in XBoX on Consoles
    Can’t make repair order: For the past several months, I have been unable to start a repair order from the UK for my Xbox Series X. On the Microsoft website, when I start the repair order creation process, I get to a...
  8. Trouble contacting a human agent for making a repair request for a Xbox elite 2 controller.

    in XBoX on Consoles
    Trouble contacting a human agent for making a repair request for a Xbox elite 2 controller.: I bought a Xbox elite 2 game controller and there is a drifting thumbstick issue. I tried to start a repair order but I got stuck at an error message. The message told me to contact the customer...
  9. wont let me make a controller repair reuest

    in XBoX on Consoles
    wont let me make a controller repair reuest: hey guys it won't let me send a controller request just says ry again later as no address appears and it will not let me click the option to add a new address thank you in advance...
  10. Supply unit doesn't work and i can't make an order for repair

    in XBoX on Consoles
    Supply unit doesn't work and i can't make an order for repair: Supply unit doesn't work and i can't make an order for repare. 2b50d7d3-9e49-45ba-840a-e5393f096f7c