Major issue with audio from soundbars, Microsoft needs to fix this

Hey so I will say, I have tested this with an HT-7000 as well as an LG S95QR, and the issue with centre channel audio/subwoofer not working is an issue exclusively with the Samsung soundbars.

I have an LG G2 OLED, and it’s e-Arc port might have changed if you have say a C1 or CX, but I have no issues with lipsync/audio delay on these TV’s when the tv settings, Xbox and soundbar settings are correct (lag is indistinguishable from 7.1 uncompressed). Sometimes it is a result of the TV though and it’s e-Arc port/processing, so the Sharc V2 by ThenAudio is a device that you would have to add if your still experiencing audio delay issues.

First thing of order though is getting a viable Atmos soundbar for Atmos gaming, which the Samsungs at the moment are not. From My understanding, there are different “types” of Dolby Atmos, just like there are different types of Dolby Vision (such as Low Latency Dolby Vision/LLDV, and regular Dolby Vision). The Q930B doesn’t support every Atmos format.

Last years Samsung soundbars had the same issue. They could use Dolby MAT (Blue Ray version of Dolby Atmos), and it wasn’t until the 2022 soundbars that they fixed this. Now, this years soundbars don’t support LPCM Atmos, or Dolby Mat 2.0. You can see this issue actually present on the soundbar, if you go into a non-Atmos game on your Xbox (when set to Dolby Atmos for Home Theatre), and you check the information on the soundbar it displays as “Multi-Channel PCM” rather than “Dolby Audio”. It’s an issue with the soundbars not supporting enough audio formats essentially, and it downconverts it to another channel, causing issues.

I like hearing my game audio through my headset. I can hear party audio just fine. Whenever I go to my settings and try to change the speaker output, it gives me an error message saying I need to check my audio receiver. If I look up the issue it involves soundbars, but I don't have a soundbar. I'm just using my TV

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good afternoon

First, make sure your Xbox One is connected to your TV via HDMI.

Next, connect your Bose Soundbar to your TV using an HDMI cable.

On your Sharp TV, go to the audio settings menu and select "HDMI Audio Output."

Select the HDMI port to which your Bose Soundbar is connected.

Once the HDMI connection is established, the audio from your Xbox One should be routed through your TV and into your Soundbar.

Now, you should be able to control the volume of your Bose Soundbar using your Xbox One remote.

Are you from the UK and bought it from Currys by any chance? For some reason they have it listed at 50Hz. It is definitely a 60Hz TV

Regarding 4k: All 4 HDMI ports on that TV are HDMI 2.0b and capable of carrying a 4k signal

The only time you need to consider your ports is if you want to connect to a Soundbar as only one of the ports is HDMI-ARC (the port needed for the soundbar audio)

I don't think he has a soundbar. it's only happening with the Xbox and the issue started at 2:54 pm. we only tried to reset the audio and test the audio.