Mahjong won't open

Discus and support Mahjong won't open in XBoX Games and Apps to solve the problem; Quand je veux ouvrir mahjong, j'obtiens ce message : Actuellement, Microsoft Mahjong n'est pas disponible dans votre compte. Le code d'erreur est le... Discussion in 'XBoX Games and Apps' started by ClaudeVollaire, Jan 20, 2020.

  1. ClaudeVollaire
    ClaudeVollaire Guest

    Mahjong won't open


    Quand je veux ouvrir mahjong, j'obtiens ce message :

    Actuellement, Microsoft Mahjong n'est pas disponible dans votre compte. Le code d'erreur est le suivant : 0x803F8001.

    Pourtant ce jeu est installé et apparaît dans "mon compte".

    J'ai redémarré mon PC plusieurs fois.

    Je peux jouer aux autres jeux de Microsoft Solitaire sans problème.

    Que faire ?

    Cordialement

    C. Vollaire

    [Translation-When I want to open mahjong, I get this message:

    Currently, Microsoft Mahjong is not available in your account. The error code is 0x803F8001.

    Yet this game is installed and appears in 'my account'.

    I've restarted my PC several times.

    I can play other Microsoft Solitaire games without a problem.

    What can I do?

    Kind regards

    C. Vollaire]

    :)
     
    ClaudeVollaire, Jan 20, 2020
    #1
  2. T3chnlgydude Win User

    Mahjong won't open

  3. XBF Brad A Win User

    Mahjong won't open

    Hi Claude,



    Thanks for coming to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there. There is also a
    support sitefor the casual games you can look over also.



    Thanks,

    Brad
  4. ClaudeVollaire Win User

    Mahjong won't open

    I reinstalled the game and it works perfectly. Thank you.
  5. MRallamagoosa Win User

    Mahjong won't open

    Had the same issue this morning (seems it is a common one today). I was able to solve it reinstalling the game, so I'd try that first. Other users have confirmed this solves the issue while I've seen others that are reporting issues also with the store
    with the casual games.
  6. TorNomad Win User

    What is error code Ox803F8001

    I have the same problem on MS Mahjong, Jigsaw, and Minesweeper: Installed, ready to play, but won't let me open them. All of them worked last week.
Thema:

Mahjong won't open

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