Made a purchase, but rewards hasn't moved

Hello I Iz Achilles,

In order to be eligible for the anime hour, that purchase must have been made before the end of March 6th. Keep in mind that as stated in our FAQ for that offer, we go by the UTC time zone, so if you just made your purchase it was not within the offer period.

The Make a purchase, earn Rewards offer requires you to make your first purchase using your Microsoft Account as the payment method. If you made this purchase using your Microsoft Account, it will complete the offer. Please note however, that It takes us
up to 96 hours to receive new purchase information.

Once rebates are given, they are shown with the last date of the month they are for. They are never actually given on that date though.

Yes, exactly, my pending credits hasn't changed since showing my pending rebate credits for June. The only credits showing as pending are from June's purchases, which I haven't yet received because I haven't hit 5000 yet. By now,
my rebate for the purchases I made in early July should be at least showing as pending, surely? It even says on the rewards page that "it takes 96 hours" for pending rewards to change. The purchases I made in July would put me well over the 5000 needed to
trigger a deposit, so I am sure my pending credits hasn't changed to reflect July's purchases.

Hello Deaven4,

We can only Reward purchases made while being a Rewards member. Since your purchase of For Honor was made outside the Rewards program, we cannot Reward that purchase.

That game hasn't been made available for purchase through the marketplace. Not all games are made available to purchase.

Hello Leafaniac,

Unfortunately, we can only Reward purchases made while being a Rewards member. Any purchases made before being a Rewards Member are not eligible for Rewards.