Madden 24 cancelled and never got money back.

Discus and support Madden 24 cancelled and never got money back. in XBoX Games and Apps to solve the problem; So I preordered madden 24 July 8th with the 50% off deluxe edition madden gave out because of the disaster madden 23 had and I know for sure it took my... Discussion in 'XBoX Games and Apps' started by Layton Burke, Aug 14, 2023.

  1. Layton Burke
    Layton Burke Guest

    Madden 24 cancelled and never got money back.


    So I preordered madden 24 July 8th with the 50% off deluxe edition madden gave out because of the disaster madden 23 had and I know for sure it took my money but I have just recently seen that it was canceled and I never got my money back? How do I get my money back.

    :)
     
    Layton Burke, Aug 14, 2023
    #1
  2. Nilay Bhattacharjee Win User

    Madden 24 cancelled and never got money back.

    Hello Layton B,

    I'm Nilay and I'll be glad to answer your query today.

    You can only request a refund within 14 days of purchase, so if you wait until release and it's past the 14 days, you won't be eligible.

    If the funds have already been taken, you would need to request a refund. https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

    If you paid with a credit card/Paypal, and funds haven't been taken yet, you can just cancel the preorder at http://account.microsoft.com

    Good Luck
    Regards
  3. SwordofWhedon Win User

    Madden 24 cancelled and never got money back.

    When you preorder a game there is a test charge me to your credit card, but no money is taken before approximately 10 days before release

    If your order was canceled, then that charge was never made
  4. CloudyAcrobat51 Win User

    So i dont have gamepass and have not had it for 2 months now

    oh i see went onto my other profile and i cancelled it on 10/24/18 and got my money back but for some reason i still have it until 11/23/18 hopefully they don't get me for that cause i cancelled it
  5. Rodrigo Oliver Win User

    Refunded but never got money back.

    Hi Adien my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    There was a notice on the website a few days ago explaining that the refunds are taking longer.

    Microsoft Xbox Refunds may take several business days, it depends on which payment method you used.

    You can check the refund status on this page:

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

    I hope this helps.
  6. ZoRe Crackers Win User

    Refunded but never got money back.

    Any fix on this? It’s been more than a week and I haven’t gotten anything
Thema:

Madden 24 cancelled and never got money back.

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