Madden 16 Deluxe: Season Edition--Packs not received

Discus and support Madden 16 Deluxe: Season Edition--Packs not received in XBoX Sales and Promo to solve the problem; Gamertag: I purchased the deluxe edition and spoke to an EA representative, they said I should have received the promotion, but I have not.... Discussion in 'XBoX Sales and Promo' started by BigAlStew, Dec 1, 2015.

  1. BigAlStew
    BigAlStew Guest

    Madden 16 Deluxe: Season Edition--Packs not received


    Gamertag:

    I purchased the deluxe edition and spoke to an EA representative, they said I should have received the promotion, but I have not.

    :)
     
    BigAlStew, Dec 1, 2015
    #1
  2. shortandbald
    shortandbald Guest
    Items not received

    on November 19 I downloaded Madden 16 super deluxe season edition on my Xbox one. With that purchase I was supposed to receive 44 ultimate team all pro packs. I never received them or any code to redeem for them.
     
    shortandbald, Dec 1, 2015
    #2
  3. xXxNIKENATORxXx
    xXxNIKENATORxXx Guest
    Madden NFL 16 Deluxe : Season Edition , Bonus packs not given.

    Hi Community ,

    yesterday i bought the ``Madden NFL 16 Deluxe : Season Edition `` with 22 Bonus Packs ingame on the Black Friday .

    How do I get these packs ingame ?

    How long can it possibly take to get them ?
     
    xXxNIKENATORxXx, Dec 1, 2015
    #3
  4. Mister Maka
    Mister Maka Guest

    Madden 16 Deluxe: Season Edition--Packs not received

    Hey there BigAlStew.

    If you purchased The Deluxe Edition you should be receiving 2 packs a week. If you aren't receiving packs EA Support is going to be your best contact. Apologies for any confusion, but we don't have control over in-game unlocks I'm afraid. You can reach out
    to EA Support here.
     
    Mister Maka, Dec 2, 2015
    #4
  5. Mister Maka Win User

    Madden 16 Deluxe: Season Edition--Packs not received

    Hey there BigAlStew.

    If you purchased The Deluxe Edition you should be receiving 2 packs a week. If you aren't receiving packs EA Support is going to be your best contact. Apologies for any confusion, but we don't have control over in-game unlocks I'm afraid. You can reach out
    to EA Support here.
  6. Spartan9451 Win User

    No Remnant pack?

    I am having the same problem. I purchased the deluxe edition and received the game and the season pass but no remnant pack.
  7. SalmonShark Win User

    Did not receive MUT pack for Madden NFL 16 Super Deluxe: Season Edition

    Just wanted to add, that I have been in contact with EA, but they say I need to contact Xbox support because it is an Xbox special; the Super Deluxe: Season Edition. I have not received my 44 MUT packs to this date.

    I would really like to resolve this as soon as possible.

    Thanks!
  8. Mister Quimby Win User

    Did not receive MUT pack for Madden NFL 16 Super Deluxe: Season Edition

    Hey there SalmonSharky!

    I am truly sorry to hear about the issue and any confusion that this may have caused. Since the items you have not received are in-game content, you will need to reach out to
    EA Support again, as we are unable to provide in-game content here in the Support forums. Once again, I am sincerely sorry to hear about any inconveniences and confusion that this may
    have caused.
  9. xXxNIKENATORxXx Win User

    Madden NFL 16 Deluxe : Season Edition , Bonus packs not given.

    Its really sad , that the Xbox Support can't help , for the money they already got .
Thema:

Madden 16 Deluxe: Season Edition--Packs not received

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