Lots of Credits no deposit

Mesowhite · Dec 9, 2016

I have a lot of reward credits, but no option for a early deposit. Is it a bug or do I have to wait till December 14?

Thank You

:)

XBLRewards8 · Dec 9, 2016

Can't cash in my points! Thought it would automatically but didn't. Help?

Hello EnigmaOps,

The button on the MyRewards page is to request a deposit at the next available date. We automatically schedule a deposit for you at 5000 or more pending Credits. Since your last Credit event pushed you over this amount, you were scheduled automatically for
a deposit, and therefore you no longer needed to request a deposit manually, so the deposit button is no longer available.

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event occurred on the 19th, your deposit will occur in the mid-month deposit in January.

XBLRewards8 · Dec 9, 2016

Deposit not working. Keeps resetting itself.

Hello NHLMetalHead,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event that placed you at the 1000 Credit minimum occurred at the beginning of the month, your requested deposit will be during the end of month deposit. As Smwutches mentions, the deposit date on the site changes when
a deposit date nears, as it is no longer to request a deposit for that date.

Smwutches · Dec 9, 2016

The request deposit button is only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. If you have over 5,000, they are already scheduled to be
deposited. If you got to 5,000 pending before the 1st, they should be deposited on the 15th. If you got to 5,000 after the 1st, they would be scheduled to deposit at the end of the month.

Smwutches

The request deposit button is only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. If you have over 5,000, they are already scheduled to be
deposited. If you got to 5,000 pending before the 1st, they should be deposited on the 15th. If you got to 5,000 after the 1st, they would be scheduled to deposit at the end of the month.

Smwutches

There was a rewards deposit on the 8th and a lot of people are still having issues getting rewards credits deposited so they are getting those emails. The OP is mistaken that they are points though.

XBLRewards8

Hello WhiteWolfs22,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event was on the 6th, it will be included with the end of month deposit. The request a deposit button is just for requesting deposits before the automatic deposit amount of 5000 pending Credits.

XBLRewards8

Hello REVERSEFLASH,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. This is why your 40,000 Credits have been deposited, but your 15,000 Credit event on November 3rd has not. Those 15,000 Credits should deposit at the end of the month deposit, as described above.

XBLRewards8

Hello Willmon,

Generally, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month
deposit the following month. Since your Credit event that placed you above the 5000 pending Credit limit required for an automatically scheduled deposit occurred on the 10th, you should expect these Credits to be deposited in the end of month deposit this
month.

Lots of Credits no deposit