Lost Xbox one account years ago, any way to get it back?

TylerUpah · Apr 21, 2020

I had an Xbox account by the name of crazy45559. I created it years ago, the exact date is unknown but I would say at least 6 or 7 years ago. After moving I don't know exactly what happened but I was logged out of my account, either I accidentally logged
out or I factory reset the Xbox for some reason. Either way I didn't know the password or the email to get back on it. I tried every email in my possession and a few of my parents, and of course I gave all of these emails to one of the Xbox support personnel
that you can talk to when in need of help. I've tried this multiple times and every time I was just told that I can't get access to my account without certain info, such as the age I set and such. I don't remember what age I put in and it isn't my age. I'm
just wondering if there is any way to get the account back. I have the Xbox that the account was created on and I think that one of the cards that I used for purchases might be in my possession (though I doubt that because I have changed my cards a lot). Maybe
there is some way to give my Xbox serial number to get it back? I'm just not sure, that is why I'm posting here. Maybe the fact that the account hasn't been active for 4 years would help? Any way it isn't too huge of a deal but it would be nice to have the
account back in my hands.

:)

NeoDan123

Only Support will be able to assist with this as we in the forums do not have access to the system.

Accounts gets disabled automatically by the system after a period of inactivity. Which will make it near impossible to retrieve again.

SweetMonet

Hi, Awesome_sauce12345! It is my pleasure to assist you with this today.

Please be aware that if an account has been permanently suspended or locked due to being compromised, it cannot be recovered. This measure is in place to ensure that no one can access or misuse the account in the future.

I hope this answers your question. Let me know if you need further assistance.

Thank you!

Christian Quinto

Hey Paolo!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

I understand your frustration. The only option to recover a Microsoft account is to fill out the account recovery form:

https://account.live.com/acsr

But since it doesn't work, you may have to contact Xbox Support to ask for assistance in recovering your account from the hacker:

https://support.xbox.com/en-US/contact-us

I hope this helps.

Best Regards,

Christian.

DavidLópezR

Hi, thanks for replying

It just so happens that the console I have at the moment has RGH and I've lost my original account that I had years ago from there... I've read certain forums and the only way I can get that account back to 360 is by downloading it and swiping it via USB to my Xbox

sirdeco

You must set up a case with a year or it is permanently barred this happened to i lost this account 3 years ago but keep chin up i just this one back this year on the 24th a may

Lost Xbox one account years ago, any way to get it back?