Lost save game after console froze?

Hi

I was playing a game I downloaded from the Xbox Live store when the console froze at the point where the save icon was on the screen. It didn't come back to life (even when pressing the guide button etc) so I was left with no option but to just turn off
the console (as far as I'm aware anyway.)

On turning the console back on and loading the game, I've lost the save file.

Is there anyway to recover this?

And should I perform any sort of maintenance on the console due to this issue? (will this cause further problems down the line if left?)

It's an xbox 360 not sure of the specific model.

:)

 

Console Saves Lost after Latest Update

Wireless give you about 60% throughput compared to cabled, so why would you go wireless.

Contact chat support and see if they can help.

There are various undocumented ways to do things, like backing an update to previous and such.

And I would set system update to manual so you are in control in future.

But don't get your hope up, I think it is gone.

Doing off line gaming, it did happend to me once that date+time was not correct, and cloud saves thought they were more recent and overwrite local saves.

Console had also been without power for a while, and could not sync date+time correctly being offline - so I think a security fix regarding this should be made by MS, that when syncing saves when date+time were wrong, that you get a question which part to
keep - local or cloud.

One would think that syncing game saves would be the first thing console do when in contact with account, but with system updates might be different.

And if time is not correct it might sync the wrong way.

It's a pity X1 does not allow usb copy of game saves like 360 and PS3 have(maybe PS4 too, don't know).

 

Console Saves Lost after Latest Update

I have been playing BL-2 while having my One connected to my network. I unplugged my Ethernet cable to use it for something else. I continued to play BL-2 off and on. All of my saves being done on the console. I finished the Vanilla game. And continued on
till I reached Lvl 49 in TVHM. I heard about the latest console update. And decided to download it. I re-plugged in my Ethernet cable. The update went smooth.

Then I started to play some BL-2. And that's where things went wrong. The game started me off at my last Cloud save, when I last had my console plugged in. All of my Console Saved Progress was GONE! So how do I get my console save progress back?

PS: asking about "why not use wireless?" is a non-starter. It's just a choice I made. And has nothing to do with my console saves disappearing. Or their recovery.I still won't use wireless in the future.

 

Hola ClawdiusMcClaw ! Unfortunatedly, there is no way to recover your last save unless you have another save as a backup , like a USB etc . I recommned you to save often ; if the game only allows you to have one save then try to make a save in another device
(USB, Cloud or HDD).

About sort of maintenance you can clear the cache here you can read the instructions :

support.xbox.com/.../clear-system-cache

 

Sorry, I don't think there is a way to get it back either. But in the future, you can set up 'could saves' and copy your file over there. It will re sync online every time you turn your console off. So if it happens again, you would only lose one days
loss of work. Good Luck.