Lost purchased content in Minecraft Nintendo switch

MightyLeoApp · Jul 8, 2019

We purchased a mod in Minecreaft Nintendo switch but now, two Days later it is not available. It says we need to purchase it again. What can have happened? Best Regards

:)

XBF Crystal P

Hello there Mighty,

Thanks for the update on the issue. . I recommend reaching out the
Minecraft support
for further assistance with in-game currency.

Hope this helps!

MightyLeoApp

Hi. Thanks!

In the store in Minecraft the coins are gone so we cannot install again.

Or do you mean installing the whole game again from Nintendo store?

MightyLeoApp

Hi. Thanks!

Yes we are definitely signed into the same account.

Strange thing is that the purchase Went through and worked for a couple of Days. Then all of a sudden it disappered from purchased items.

blueamcat

Are you by chance signed into a different account? Make sure to check your purchase history to make sure it went through.

telephotoedgar2

Hi, you need to be sure you are in your account, go to the store and try to reinstall again.

Try to log out and log in again.

Lost purchased content in Minecraft Nintendo switch