Lost progress in Rainbow Six Siege

Josiah Musial · Jun 13, 2023

In order to get a bundle in rainbow 6 siege you have to connect your Ubisoft connect account and your Amazon prime account. I tried that but i wasn’t able to because of password issues. I made a whole new password and eventually a whole new account accidentally that eventually connected to my Xbox getting rid of the old account I had. I lost all the progress I had from my old account and now it is like I am completely starting over in the game with 0 progress. I tried to connect back to my old account but no matter what I try I still have no change to my current problem. I am greatly upset and frustrated and am wondering if someone could help me.

:)

Kathy A.

Hello Josiah Musial,

Welcome to the Xbox Community Forum! Thank you for sharing your concern with me today, and I hope you are doing well. I understand that you are having trouble with connecting your Ubisoft Connect and Amazon Prime accounts to get a bundle in Rainbow Six Siege, and that you accidentally created a new account which caused you to lose all your progress in the game. I'm sorry to hear that you are upset and frustrated about this.

I would like to remind you that linking and unlinking external accounts can have a permanent impact on your games, as stated on this support article from Ubisoft: Linking other accounts to your Ubisoft account | Ubisoft Help

As this issue is related to Ubisoft account, I would recommend reaching out to their support team for further assistance.

Links:

Recovering access to your Ubisoft account | Ubisoft Help

https://www.ubisoft.com/en-us/help/contact

I hope this information helps, and please let me know if you have any other questions or concerns.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Rainbow Six: Siege currently supports cross-play and cross-progression in the same family of consoles, and between PC and Stadia.

This means you can move your progress between either your PC and Stadia account, your PlayStation 4 and PlayStation 5, or your Xbox One and Xbox Series X|S.

From what I understand, you don't get your Xbox characters and progress on PC.

For reference see here https://www.ubisoft.com/en-us/help/rainbow-six-...

BizarroMantis

www.polygon.com/.../rainbow-six-patriots-canceled-replaced-by-rainbow-six-siege

Farscape247

In early 2022 cross-play will become available between Xbox and PlayStation consoles, and cross-progression will be available between all platforms.

To make use of these features, you will need to link the same Ubisoft account to the relevant platform accounts you want to play on.

Cross-play and Cross-progression in Rainbow Six: Siege | Ubisoft Help

Kathy A.

Hello Patrick,

Thank you for posting in Microsoft Community.

We understand that you lost your data due to a sync error in Rainbow Six Siege.

One solution you can try is to check if your game data is backed up to the cloud. To do this, go to "Settings" on your Xbox console, then select "System," and then "Storage." From there, select "Manage Storage," and then select "Reserved Space." If you see "Rainbow Six Siege Saved Data" listed, then your data is backed up to the cloud.

If your data is backed up, you can try deleting the local saved data for Rainbow Six Siege and then syncing with the cloud to restore your progress. To do this, go to "Settings" on your Xbox console, then select "System," and then "Storage." From there, select "Manage Storage," and then select "Rainbow Six Siege Saved Data." Finally, select "Delete from Console."

After deleting the local saved data, launch Rainbow Six Siege and sign in to your account. Your progress should sync with the cloud and restore your data.

If this does not work, you may need to contact Ubisoft support for further assistance.

Sincerely,

Microsoft Community Moderator

Lost progress in Rainbow Six Siege