Lost old account from 2008. I need help recovering it.

So this problem really just comes from other people screwing me over. Back in 2008 I had an account by the name Momurder32908. This account was set up by my family who have since lost ALL information about logging into it. The original XBOX360 used for the account is no longer in my possession (brother took it and has no idea what he did with it). But even if I did have it, the account got deleted off the Xbox because years ago it was having trouble staying connected to LIVE. I called Microsoft customer services to fix it and they told me it was okay to delete the account off the Xbox despite not having any of the log in info. I did as he said and my LIVE started to work but I no longer had my account, and when I asked for help recovering it he said because my family did not remember my email for the account, I could not get it back. It is now 2022-2023 and I am once again trying to get the account back. Please help!!!!!

Ultimately you are going to have to figure out what email you used. There is no way to recover an account without knowing it.

I'm not entirely clear, but let me ask.

Are you saying you lost access to your original account, and made a new account?

If so, any purchases from old account will not be available to new account. To access these, you would need to recover your old account.

Hi, here on the xbox support you can find the official guide on how to recover your account https://staging.beta.support.xbox.c...olution#recover-your-microsoft-account-online

From what I know you still need to know your e-mail therefore I suggest you to search it somewhere, maybe you can find some old e-mailsl to other accounts or to your contacts

If you have lost access to your old account use Lost account solution, then you could access your old purchases and
progress

Hi JakobPeterson,

Thank you for your contribution to the Microsoft community.

We understand that you need help with your old account that you want to recover it. I would like to ask when was the last time you successfully sign in that account?

For the meantime, you may try to follow this guide on the support article about "account doesn’t exist": Learn more: I can't sign in to my Microsoft account - Microsoft Support





We look forward for your response.

Regards,

Microsoft Community Moderator