lost my passcode

Hi There.

This might help you out

• Lost Password Solution

Is it the passcode or the password you lost? If passcode, just enter it wrong three time and then enter your password. If password, then you need to use your email associated with your GamerTag and select "lost/forget your password?"

Hi FamilyTrack5450,

I'm sorry you lost your passcode. Please let us know if it is the profile passcode or the family passcode.

If you've forgotten your Xbox Live gamertag's passcode you just delete and redownload your profile. This will clear the profile of any passcode. Now, if you've forgotten your XBOX 360's Family passcode then you need to contact phone support, there's absolutely
no way to reset it manually by yourself without speaking with phone support. Worst case scenario is that you will have to "Reset to Factory Defaults" to clear the forgotten Family Passcode.

Good Luck to you!

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Hit Upvote if this Helps!

If you've forgotten your Xbox Live gamertag's passcode you just delete and redownload your profile. This will clear the profile of any passcode. Now, if you've forgotten your XBOX 360's Family passcode then you need to contact phone support, there's absolutely
no way to reset it manually by yourself without speaking with phone support. Worst case scenario is that you will have to "Reset to Factory Defaults" to clear the forgotten Family Passcode.

I don't believe even a factory reset will clear a lost family passcode. You would have to contact Support for that.

Hi chrybmb,

What do you mean by Xbox Live passcode? Do you mean the passcode to log into your Xbox One? You can find details about passkey’s on the Create
and manage an Xbox One passkey support page.

If you have lost your Microsoft account password, then you will need the Lost password solution page.

If it is anything else, please can you clarify by providing more information.