Lost my games after soft reset why?

Discus and support Lost my games after soft reset why? in XBoX on Consoles to solve the problem; Since then I always been experiencing this sudden popping up on my achievements even tho I don't own the games like Call of Duty Ghost I don't have... Discussion in 'XBoX on Consoles' started by Mr. R1, Feb 1, 2025.

  1. Mr. R1
    Mr. R1 Guest

    Lost my games after soft reset why?


    Since then I always been experiencing this sudden popping up on my achievements even tho I don't own the games like Call of Duty Ghost I don't have that game installed or ready to be installed in the library so I tried to soft reset the console after that half of my games suddenly missing I have 123 games now I only have 58.

    :)
     
    Mr. R1, Feb 1, 2025
    #1
  2. Scott Bull Win User

    Lost Xbox games after soft resetting

    Sometimes games and content get delisted and/or removed, in such case games can be lost; if you have them backed up to another drive you should just be able to copy them back.
  3. SeanGazz Win User

    Lost Xbox games after soft resetting

    the order history only goes back a couple of months, whereas I bought most of these games years ago. I also tried to remove my account and add it back and nothing showed up in ready to install.
  4. XBF Ihssane Z Win User

    Lost Xbox games after soft resetting

    Please try to check your games in the order history in this following website : Microsoft account | Home just to make sure that the purchase was through your account. However, if the games are in the account, I suggest removing your account and add it back.

    Then all of your games/DLC should show up in the "Ready to Install" list in "My Games & Apps".
  5. Chronos Agent Win User

    All my games dlcs missing

    Ahh i did a soft reset now i lost a 117 games in my ready to install list an everthing broken.
  6. Paladin74 Win User

    Xbox Games crash or won't restart

    Hi, just a question. As it turned out, a soft reset after a power-cycle seemed to do the trick. My question is: If the services are unavailable, why was a power-cycle/soft-reset the only way to get them back if everything else seemed to be working? I
    was on XBL, my network runs at 150GB upload/download and was at minimal load at the time of occurrence?

    That just seems to be the standard answer, power-cycle/soft or hard reset but no one ever says WHY that is.

    Thanks,

    J. Diggs
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Lost my games after soft reset why?

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