Lost my email in drafts (it disappeared!) and can't retrieve for rewards code.

Reference no: 1428230091

I spoke to support and they have directed me here. I can't access an email that was sent to me regarding an xbox live game pass 1 month redemption. I didn't want to add it to my account right away so I moved it to the "drafts" folder in my comcast email
box. However, the darn thing disappeared and I am unable to retreive it. I am posting here to perhaps get a resend on the original email.

Thanks in advance,

Chris



:)

 

Halo MCC ODST code

I lost my redemption code for Halo: ODST. I fit the criteria from the MCC launch and have the email, but the code disappeared from my messages before I was able to redeem it.

 

I just deleted my ODST code accidentally

I believe the only way you can retrieve the code is to go to the email associated with your gamertag and check if its there. Otherwise it might be lost since the code can't be resent.

 

Hello Newton666,

We have escalated your issue to our Vault team to resolve. Once they provide us with details on how to proceed, we will update this thread.

 

Hello Newton666,

Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
down menu that appears.