Lost my account

Discus and support Lost my account in XBoX Accessibility to solve the problem; Hi all, I’d just like to ask if anyone knows a method of regaining an account that you’ve lost if you don’t have the email or phone number connected to... Discussion in 'XBoX Accessibility' started by JacobGarland1, Aug 10, 2022.

  1. JacobGarland1
    JacobGarland1 Guest

    Lost my account


    Hi all, I’d just like to ask if anyone knows a method of regaining an account that you’ve lost if you don’t have the email or phone number connected to said account. I lost my account several years ago to a hard reset on my console. My system was messing up and I couldn’t even load up my Xbox, so it was required. I don’t have access to the email any longer and I’m not sure what really to do. I know the real name attached to the account, so that may help. I’m just not sure. Any suggestions would be very appreciated. I’ve wanted to regain access to this account for a very long time.

    :)
     
    JacobGarland1, Aug 10, 2022
    #1
  2. kieran91 Win User

    Lost my account.

    Windows live have been no help to me, and each time i did the recovery option i provided full details from address to prepaid and credit card information and contact support sent me back to windows live, so now i don't know who to contact :(
  3. ikickbutt003 Win User

    lost my accounts

    Hi dragon raider79,

    You can recover that with a help from xbox support. they can search your gamer tag and try to send you a security code, once you get the code, and secured your account on their end, they will be able to give you the correct email address used for your gamer
    tag.

    I hope that helps.
  4. onyxishere Win User

    Lost my account

    That's really unfortunate and a good example of why you should never give your login info to anyone. Have you tried contacting Yahoo support to open a case with them? It's no guarantee but they may be able to help you.

    As for the gamertag, give phone support a call again and open an Unauthorized Access Ticket. They will lock out the gamertag while they investigate the claim.

    You should also speak to your friend about replacing the value of the content you lost.
  5. juan van Win User

    lost my account

    What your saying is that your WLID is linked to 2 accounts? But you can't recover the other account b/c you don't know the password to the old one? You will need to contact support for a password change request, for the account of JR, but in the mean time
    you will need to change the WLID attached to this account.
  6. Internet Expert Win User

    lost my account

    Knowing the email address for your account is an important first step to recovery. Check the inboxes of all of your known email addresses for anything related to your gamertag.

    See below for more info:

Thema:

Lost my account

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