Lost my 2 weeks free Gold subscription

Hartsu123 · Oct 4, 2014

Hi, I am very new to the Xbox one world. And I am pretty shure I have done something wrong, apologizes for that in advance. Here the story: I have imputed the 2 weeks free trial for the golden subscription. The following day I change the country location,
downloaded a few apps and realized that my 2 weeks subscription was lost... Please let me know how do I get my remaining free trial? The issue is that I have bought the 12 months Gold subscription (not installed yet) and would like to understand what has happened.
Ps I am planning to change regularly country to grasp the best Application / content from each country (France, Finland, Irland, USA). Thx Hartsu

:)

ThatOneGuy28 · Oct 4, 2014

Games with gold. Live Trial

Activated the 2 Week Xbox Live Trial and downloaded the Deer God I could get Tomb Raider for free to. I thought free games with gold only worked with Paid Subscriptions

XOne_ShotX91 · Oct 4, 2014

Games with gold. Live Trial

Activated the 2 Week Xbox Live Trial and downloaded the Deer God I could get Tomb Raider for free to. I thought free games with gold only worked with Paid Subscriptions

Click to expand...
Click to expand...

You'll be locked out of them after 2 weeks.

ThatWindowsDev · Oct 4, 2014

If you entered the redeem code then you should have Xbox LIVE gold features. If the code was not typed properly then that could be why. One of the safest and error free methods is to simply redeem the prepaid code on the Xbox website.

account.xbox.com/.../RedeemCode

HomegrownSilky · Oct 4, 2014

Be aware that you are only able to change regions once every 3 months and certain things will not transfer over. Currency is one of the things that will not transfer. Also, this is not the intended use for the region migration tool and you may encounter
issues with content, especially if that content is region locked.

support.xbox.com/.../change-region

Daft Badger · Oct 31, 2018

When you change region gold trials do not transfer over.

Daft Badger

When you change region gold trials do not transfer over.

HomegrownSilky

Be aware that you are only able to change regions once every 3 months and certain things will not transfer over. Currency is one of the things that will not transfer. Also, this is not the intended use for the region migration tool and you may encounter
issues with content, especially if that content is region locked.

support.xbox.com/.../change-region

ThatWindowsDev

If you entered the redeem code then you should have Xbox LIVE gold features. If the code was not typed properly then that could be why. One of the safest and error free methods is to simply redeem the prepaid code on the Xbox website.

account.xbox.com/.../RedeemCode

Cizinec018

Interesting, alot of people lost their accounts last few days.

Microsoft do nothing about that.

Im almost 2 weeks without acc.

Gold pas and microsoft office subscriptions are charged normally even though account is locked.

Guardian Poe

I called the support and told me to wait next week for fix! Nothing else! About lost days of my current Gold subscription? Nothing they said! A lot of time lost in this case! Will sell the One for Ps4, friends will follow!

Thx Microsoft!

Lost my 2 weeks free Gold subscription