Lost Mojang account access, while trying to migrate it to a Microsoft account.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello NepWU, there must have been a problem at the time of your account migration, ideally in these cases would be to contact Mojang support.

https://help.minecraft.net/hc/en-us/requests/ne...

Since you did not lost access to your Microsoft account - but to a not migrated Mojang account - only Mojang is responsible and might help you with your account recovery. Even though Microsoft owns Mojang, they are not the same company. Microsoft is Microsoft, Mojang is Mojang. Microsoft employees are not Mojang employees and vice-versa. So only Mojang might help you with this - depending if they actually have features/options for account recovery.

Originally I bought the game with a mojang account (This was back in 2016 I think)

I then changed the email for the mojang account.

then with the migration, I migrated it to my current microsoft account that is not related to any of the previous emails.

The migration was successful and I was able to play game.

I stopped playing for a while, but after trying to log in with the same microsoft account that worked previously, minecraft was not there anymore.

Since I bought it with a mojang account, there is no record of a purchase/transaction.

If you bought it on a Mojang account some time ago, the Mojang system should have asked you to perform an account migration to a Microsoft account.

Only the migrated Microsoft account or the Microsoft account with which you directly purchased the game can access it, if it is locked, unfortunately you will not be able to use the game.

Hey there, bb_029

Welcome to the Microsoft Community.

Are you signed into the right Microsoft account?

Sometimes this happens when people sign into a second account, then don't realise when they try, and access games purchased on that account.

With Minecraft, did you migrate your Mojang account to your Microsoft account?

All Mojang accounts have slowly been migrated to Microsoft accounts, thus transferring the purchased content over to the Microsoft account. Here is a support article that explains this: Mojang to Microsoft account migration FAQ | Xbox Support

The announcement on Minecraft.net: Minecraft: Java Edition Account Migration FAQ – Home

Hope this helps,

Nathan