Lost Minecraft after forced to attach xbox account

Hello, first it's a pleasure to be able to help you today.

My name is Welcome to the community.

Hello Numair, according to your description, there may have been a problem with the migration of your Minecraft account, in this case, the ideal thing would be to contact Xbox support via chat so that they can help you.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

it looks like the original email attached to the account was deleted due in inactivity, is there any way to attach an email to that gamertag or is it just lost now due to not having an email attached, it would just be a shame to lose the account.

Hello gimmeblockgaem,

Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.

You may get this error for the possible reasons

If you're not logged into the Microsoft Account that owns Minecraft: Bedrock Edition, the Microsoft or Xbox Store will show that you don't own the game and offer you the Trial version. Please make sure you're signed into the Microsoft Account that owns Minecraft.

If you're trying to play Minecraft: Bedrock Edition on PC or Xbox, but only have access to the Trial version, you might not have bought Minecraft. If you're on PC and want to buy Minecraft, we now offer Minecraft: Bedrock Edition and Minecraft: Java Edition in the same bundle! Use this article to get started.

Have you migrated your account to a Microsoft account?

If not yet, try to login here under Mojang Account.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Let me give you the order of events Again;

I bought minecraft and had a mojang account.

I was asked to migrate my mojang account to a microsoft account. I did.

Because the mojang account was migrated, I can no longer access it.

Recently, I started up the launcher and was put through the process of creating an Xbox account.

My xbox account uses the same log-in credentials as my microsoft account.

So my accounts went mojang > microsoft > xbox

I can no longer access the microsoft OR mojang accounts. There is only the xbox account.

How do I access my microsoft account if I put that email and that password into the launcher and it logs me into my xbox account? The xbox account that apparently does not have minecraft, even though the log-in credentials were for a microsoft account that DID have minecraft?

my microsoft account Owned Minecraft, but the xbox account with the exact same email and password Does Not.

to add insult to injury, when I launch minecraft From the Xbox App, it says the microsoft store and launcher accounts dont match

but they do. They are the same account, using the same email and password. Both are logged in using b**********@outlook.com, handle nicki0kaye or 'NK'. I do not have any other log in credentials to give your systems





clearly its registering my xbox account and microsoft account as two separate things, evident that my xbox account does not have access to a game my microsoft account should AND that the launcher is telling me that the accounts do not match AND YET. Both are the Same email. And Same password. And according to this article, I'm not even allowed to CHANGE what email is connected to my xbox account. So; what now?

EDIT: Removed personally identifiable information (PII) from post.

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