Lost Minecraft Account through mandatory migration process

DarkTS · May 7, 2023

I bought Minecraft all the way back in 2014 and unfortunately lost access to email of that account. I didn't really bother me back then because I just kept playing on that account knowing I would never be able to change my name or skin. The problem is that I can't migrate my Minecraft-Account without access to the email. I've tried recovering the email multiple times (the email is a Microsoft-email), using security questions and asking the Microsoft-Support.

If there is any chance I can get my Account back, here is all the proof that I have for verification:

- I know the password and email of the account

- My full real name is included in the email and my first name is included in the Minecraft name

- I know the password of the email (the email is a Microsoft-email)

- I know the last couple Minecraft-Servers that were accessed on the account

- I have screenshots of me being in the account

- I can still access the account in Singleplayer mode with third-party clients because I am still logged in from before the migration was made mandatory

- The account name and skin were never changed because access to the email was lost early on

:)

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

CarTzy

Hello DarkTS,

Greetings!

Thank you for posting in Xbox Community.

Identify the account type you have then proceed with the recovery

Minecraft: Java Edition Account Types | Minecraft Help

For recovery visit the following links:

Mojang - Changing Your Email Address (Mojang Accounts) | Minecraft Help

Minecraft (Legacy) - Change Your Email Address (Legacy Minecraft Accounts) | Minecraft Help

Microsoft Account - Need help with your new Microsoft account for Minecraft: Java Edition?  | Minecraft Help

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

XBF - Tali

Hello FireBird1170,

Thank you for contacting the Xbox Support forums. I understand there was an error during the account migration process between your Minecraft account and Microsoft account. With migration errors, it is common for the game client not to recognize your purchased license. This can be resolved once the migration error is found.

To best assist, please view How to Migrate a Legacy Minecraft Account to a Microsoft Account to ensure no steps were left out during the migration process. If you have already followed through with the full process and are still being met with an error, please open a ticket with the Minecraft Support Team. You may do so by visiting: Minecraft Support - Contact Us.

Thank you,

-Tali

Rostom L

For your Minecraft game, if you already have migrated your Minecraft account to a Microsoft account, it cannot be undone anymore. It will be permanently linked to the Microsoft account you used on the migration process.

Tezzarrific

if you cannot access your microsoft account and have 2fa active then they are right all is lost, and as the microsoft account is the account that minecraft migrated too you have now lost minecraft if you cannot access the microsoft account.

Lost Minecraft Account through mandatory migration process