Lost Hotmail Account

Discus and support Lost Hotmail Account in XBoX Accessibility to solve the problem; Heya. I lost my Hotmail account linked to my xbox account like three years ago, and have put in like 20 recoveries trying to reobtain it but none have... Discussion in 'XBoX Accessibility' started by Andrew Svobodny, Dec 27, 2023.

  1. Lost Hotmail Account


    Heya. I lost my Hotmail account linked to my xbox account like three years ago, and have put in like 20 recoveries trying to reobtain it but none have gone through. I've been getting a strong urge to get back into Sea of Thieves, but I don't want to start all over again. Is there any other option for me? I really don't want to have to start over, especially since the account had a bunch of pre-order bonuses on it Lost Hotmail Account :(

    :)
     
    Andrew Svobodny, Dec 27, 2023
    #1
  2. Hoskayra Win User

    Lost Hotmail Account

    Hello Andrew S, my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    Remember that this is a possible solution, if it doesn't work for you we can try another one.

    Note: This is a public forum therefore, I suggest you not share your personal information.

    For cases of LOSS OF ACCESS to the account, the only solution is through the account recovery form which is the following: https://account.live.com/acsr

    You must keep in mind that this is the only alternative or solution to recover an account, support cannot help with this type of case because they are not authorized, leaving the form as an option, if you cannot fill out the form for X or Y Reason then unfortunately the account cannot be recovered.

    I will be attentive to your response

    Best regards,
    Oskayra.
  3. WPAK Win User

    HOTMAIL ACCOUNT LOST PLEASE HELP

    Looking forward for the hopefully good news in the end :)
  4. DanielGabriel2 Win User

    HOTMAIL ACCOUNT LOST PLEASE HELP

    You are most welcome ExposedFire9. Looking foward to the outcome.

    Regards,

    Daniel
  5. ExposedFire9 Win User

    HOTMAIL ACCOUNT LOST PLEASE HELP

    Not good news so far I'm afraid.

    I was originally told that someone from the advocacy team would contact me within 72 hours, that was on 1st Ocbober, it is now 8th October and still no reply.

    I did re-contact support via chat to get an update on the weekend and they told me that the advocacy team had infact tried to contact me, but didn't get a response. Upon enquiry of the email address to which they responded, I was told a completely different
    address to my own. D-:

    I wasn't explained to the reasoning behind this error, but anyway, mistakes happen so I gave them the benefit of the doubt. I was told that I'd *definitely* be contacted by the advocacy team within 24 hours to have my account unlocked.

    24 hours goes by, and still no email as promised. Yesterday, I once again contacted support. I was told that my case would be dealt with on 7-8th October.

    As of time of writing this message my case has still not been dealt with. Today I conacted support again for an update, still it is 'being worked on'. I am not holding out hope that they are going to be sticking to there own deadlines.

    I am very disappointed with the quality of Microsoft customer service so far.

    Very disappointed :-(
  6. WPAK Win User

    HOTMAIL ACCOUNT LOST PLEASE HELP

    Hi there,

    There is only one option left to try, please follow the steps on this trouble shooting page, at the end if all options fail, like filling out the recovery form it will show another step you can try.

    It will show what information you need and after that you need to contact Xbox Support via
    support.xbox.com/contact-us

    Link to the troubleshooting page:
    support.xbox.com/.../forgot-microsoft-account-solution
Thema:

Lost Hotmail Account

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